Hayley M.
False advertisement. Units are different from what is advertised.
The unit advertised was different from what I received and the shedding was unbelievable. I reached out to the company and they only solution was to offer me a$15 gift card, towards another unit after spending $500+. Well I told them what to do with they $15. These companies cannot be trusted. They advertise one unit and sends you something completely different, then gives you the runarounds and push back to return or exchange. Don’t trust this company!!
Response from Wiggins HairDec 5, 2025
Hi Hayley, we apologize for your dissatisfaction. We help customers return or exchange unwanted wigs, provided the wig is unused. This is our return and exchange policy. If you receive a wig and find it unsatisfactory or does not meet your expectations, and it is unused, please contact us, and we will process your return or exchange as soon as possible. However, because your wig has been used for some time and the lace has been trimmed, please understand that we cannot process your return or exchange. But we understand your feelings and have applied for a $20 refund and a $15 gift card as compensation. You can discuss the details with our after-sales team via email. Thank you for your understanding!



