Wiggins HairReviews of wigginshair.com

I ordered from Wiggins twice. Save your money. I’ve always idolized Wiggins hair based on the online photos and partnered reviews on YouTube. The hair is amazing out the box with first day install. After a week, this hair began to shed. Embarrassingly, I had hair everywhere on a daily bases not only from the frontal but the cap. The hair quality also deteriorated after the 2nd wash. It became stiff and very thin. SAVE YOUR MONEY. You will be highly disappointed. 1. Order#600334269 2. Order #600349334 I can attach videos of the hair around the time of my orders as well.

Update: customer service told me the HD units no longer arrive pre-bleached. They should inform customers of this. The hair I received did not have bleached knots as advertised and contained an excessive number of short hairs at the top, which negatively affected the overall appearance. While the hair does feel thick and the curls added are well done, these positives do not outweigh the quality concerns. I am currently in the process of returning the item, as it does not meet the standard or description I expected. An update will be provided once the return process is complete.

I got the boba curls wand wig 24” and it’s so beautiful. The hd lace makes it looks natural and I love the curls. 10/10

I am writing this review to warn future customers and to document an experience that has been unacceptable, unprofessional, and frankly insulting. 📦 What Happened (Facts Only): I placed an order with Wiggins Hair and the package was shipped via FedEx. FedEx later confirmed the package was LOST IN TRANSIT — not delayed, not misdelivered, lost. This was not my error. This was not an address issue. This was not a refusal or missed delivery. The item was never delivered. ⸻ ❌ Wiggins Hair’s Response: Despite FedEx confirming the loss, Wiggins Hair: • Refused to issue a refund • Refused to take responsibility as the seller • Attempted to hide behind their “custom order” policy • Tried to shift the financial burden onto me, the customer They suggested I: • Pay for additional shipping • Accept a replacement on their terms • Or simply absorb the loss myself Let me be very clear: 👉 A “custom order” policy does NOT override consumer law or basic business responsibility. If you take payment for goods, you are responsible for delivering them. ⸻ 💳 Payment Limbo & Financial Stress: To make matters worse, the charge remained in limbo through Klarna, causing: • Conflicting account information • Ongoing stress • Time wasted coordinating between FedEx, Klarna, and Wiggins Hair Instead of helping resolve the issue, Wiggins Hair: • Deflected responsibility • Gave scripted responses • Offered no real solution • Showed zero urgency or accountability ⸻ 🚩 Red Flags Customers Should Know: • They ship from overseas locations, despite implying U.S. fulfillment • Tracking and shipping transparency is poor • Customer service is polite on the surface but non-resolving • Once something goes wrong, you are on your own ⸻ 🧠 The Principle That Matters: I did not receive the product. FedEx confirmed the loss. Keeping payment for goods never delivered is indefensible. Any legitimate business understands this. Wiggins Hair does not. ⸻ ⚠️ Final Warning: If everything goes perfectly, you might be fine. But if anything goes wrong — shipping delay, loss, carrier issue — expect resistance, deflection, and excuses instead of resolution. I would strongly recommend: • Choosing a company with clear U.S. accountability • Avoiding sellers who refuse refunds for lost shipments • Reading reviews carefully before ordering I will never do business with Wiggins Hair again. ⸻ 🔍 Keywords for Visibility (Trustpilot SEO): Wiggins Hair lost package Wiggins Hair refund issue Wiggins Hair FedEx lost shipment Wiggins Hair customer service review Wiggins Hair scam or legit

Customer service is exceptional. Communication between customers is what makes a business successful.It didn’t stop there, shipping was fast and the hair is soft and beautiful. It’s a win

Wiggins Hair so far has been the best quality wig I have ever received. The communication was frequent. No sheeding, no smell, came pre-everything. I swear you can literally throw it on right out of the box. I was impressed. I love the wig so much that I immediately ran and ordered a second wig in a different style. Thank you, Wigginhair. I am a very happy customer.

The best overall! Great customer service , great high quality hair , shipping came quick 10/10 thank you !!

Hi, Wiggins I just wanted to say that since last year October (2024), my wife has been incredibly happy shopping at your store and on your website. Up until 2025,November and December she has purchased three different sets of hair and different colours and she’s been delighted with everything—the quality, the texture, the communication, the discounts, and the overall experience. She’s definitely planning to shop again soon. I’ve also recommended your store to friends and others because you truly listen and provide great, positive I really appreciate everything you do, including the small gestures you include in the bag. My wife loves it all. Keep up the great work!