WhistleReviews of whistle.com

Great products and always helpful customer support! Our dog has had a Whistle for 5 years and we wouldn't have it any other way.

Was easy to order and check out. There is a dearth of information on the site, and I couldn't find anyway to login on the site since I already own a Whistle and am upgrading and would have liked an easy link with information on switching over. I also went to the site based on the email offering a free collar, but then found out at check-out that was only for the cheaper model, even though the link took me to a page showing all the choices.

Works perfectly and is great for the money

Customer service is shut down so I couldn't arrange getting a new order when there was an issue with delivery with my first one

We have the older Whistle 3, which we love for our dog. I could not find the accessories for it until I had to call and talk to a person. There is too much advertising for the newer whistle products.

I love the Whistle products and have recommended them to friends and family but am a little dissatisfied that shipping for such a small and lightweight items costs almost as much as the item which certainly does not improve customer satisfaction as many companies offer free shipping in this day and age. If I could have gotten the item elsewhere I certainly would have.

The information I got from the help desk was, indeed, helpful. However, both individuals who tried to help me did not have English as their primary language. I understood what they told me pretty well. My husband, however, is not as linguistically comfortable as I am. He would have had a hard time understanding what they said.

Great experience...Just a little hard to use coupons--the DOGDAD coupon was not working until I had an associate text me and I asked them how to get it to work since there was no specific instructions...It also said "Buy a Whistle GO family collar" instead of "Buy a Whistle GO Explore & add a collar of your choice into the cart to get discount" It was very ambigous how to get the coupon--My suggestion next time would be to include SPECIFIC instructions for the coupon code on a landing page when clicking the code in email or online.