WhisperKOOLReviews of whisperkool.com

I called Whisperkool's 1800 customer support line and to my pleasant surprise was immediately talking with an excellent, personable person (yes, not a machine). And not only that, but this person is actually knowledgeable and helpful to resolve the issue. Cindi was able to pull up my file immediately, understood the issue I described and pointed me to a local certified field maintenance person who specializes in my unit, and who I was able to reach within minutes. This is what Customer Service should be! Thank you Cindi and Whisperkool!

Cindi Bent is a great representative for your company, it’s refreshing to have someone answer the phone with the knowledge, expertise & empowerment to work with customers for a 5 star experience. I recommend calling Cindi with any issues or questions you may have. Thanks !!!

The customer service is horrible they are DISHONEST and the lying is horrible. RUNN AWAY FROM WHISPER COOL! Find a different wine cooling system because this one is not good. The product is horrible too it leeks all the time makes such a loud noise.

Giovanni was great to deal with she was polite and knowledgeable.

Jennifer who handled our issue did an amazing job. I reported receiving the SP2000 but ordered the SP 4000 which the enclosed invoice stated. In two days she shipped and I received the ordered SP4000 in GA! Special thanks to her efforts! However the Returning SP2000 still sits on my porch awaiting pickup! First it was scheduled with FedX but they never came . Then it was scheduled with another carrier AIT and now they haven’t picked it up! I even called and they acknowledged but again never showed for pick up! Still sitting on my porch! Also very disappointed that the last unit lasted only three years! And I had a Professional Heating& Air Conditioning company familiar with Whispercool units diagnose the compressor failure! Your units should last more than three years.

Cindi Bent is Awesome! Great customer support:)

I have been dealing with WhisperKool for my wine closet cooling unit. I’ve been dealing with Giovanni Y & Mark S who have helped me through the problem that I have had with the unit. Both of these people have been knowledgeable about their product and extremely professional and easy to deal with. I greatly appreciate their help in resolving the issues of the wine cooler.

Cindy was amazing at support and service. I wouldn't buy any other cooling systems.