Tyler H.
This company is the best, most honest company I have ever ordered from. I highly recommend the bourbon mystery box.
These guys are so great! The bourbon mystery box is the way to go. It's a great value, and I promise you will love the product. It's just random stuff that you've never heard of before but it's really good. One they accidentally sent me two of the same bottle, and to make it right, they actually let me keep the extra bottle, so I was able to gift it to a friend, and then sent me a $250 bottle of Doc Holiday as an apology for the mistake. Im a restaurant General Manager so customer service is my business, that was some of the best and kind customer service I have ever seen in a business. I even offered send the extra bottle back that they sent me, they wouldnt take it back, they told me to keep it. It's one of the best experiences i've ever had being a customer. I implore you to get the bourbon mystery box. You will get some crazy cool stuff from good people. Tyler H
Response from Whiskey LibraryOct 17, 2025
Hi Tyler, Thank you so much for your incredible review and for sharing your experience with us! We’re thrilled to hear how much you enjoyed your Bourbon Mystery Box and that our team was able to make things right when that duplicate bottle showed up. Stories like yours remind us why we love what we do — bringing great whiskey and genuine hospitality together. We truly appreciate your kind words and recommendation, especially coming from someone who knows great customer service firsthand. We can’t wait to surprise you with even more “crazy cool stuff” in your next box! Cheers, The Whiskey Library Support Team.