Whiskey LibraryReviews of whiskeylibrary.com

Response from Whiskey LibraryOct 23, 2026

Hi Patrick, Thank you for the honest feedback, and we’re sorry the bottle and the packaging didn’t live up to what you were hoping for. We’ve passed your comments about the packaging along to the team. If you’d like to talk through your experience, you can reach us anytime at [email protected]. Cheers, The Whiskey Library Support Team

Response from Whiskey LibraryOct 14, 2026

Hi Chad, thank you for the honest feedback, and we’re sorry the Milk Man whiskey wasn’t to your liking. Feeling like a bottle was a waste of money isn’t what we want for anyone. Please reach out to us at [email protected] and we’ll look into it and see how we can make this right. We appreciate you giving us a shot, and we hope the next bottles suit you better. Cheers, The Whiskey Library Support Team

Response from Whiskey LibrarySep 11, 2026

Hi S Green, Thank you for sharing your feedback, and we’re truly sorry that this latest Mystery Box missed the mark, especially regarding the bottle selection and your stated preferences. Our support team has reached out and requested photos of the bottles you received so we can review everything and work toward making this right, but we haven’t heard back yet. Whenever you’re able, please reply to our team at [email protected] with those photos, and we’ll be glad to look into this for you. We sincerely apologize for the frustration and appreciate the opportunity to make things right. Cheers The Whiskey Library Support Team

Response from Whiskey LibraryAug 4, 2026

Hi Franklin, Thank you for taking the time to share your feedback. We're truly sorry to hear that your experience didn't meet your expectations. We understand how frustrating it is to wait longer than expected for an order, especially when you're excited to receive it. We also appreciate your honest feedback about the bottle selection. Our goal is always to provide a great experience, and we're sorry we missed the mark this time. We'll use your feedback to continue improving both our shipping process and the products we offer. If you'd be willing to give us the opportunity to make things right, please reach out to our support team at [email protected], and we'd be happy to assist. Thank you again for your feedback, and we wish you all the best. Cheers The Whiskey Library Support Team.

Response from Whiskey LibraryAug 4, 2026

Hi Michael, Thank you for taking the time to share your feedback. We're sorry to hear that your experience with the Mystery Box subscription didn't continue to meet your expectations, especially when it came to the value of the selections over time. We understand how important it is for every box to feel worthwhile. We truly appreciate your honesty, and we'll use your feedback to continue improving our Mystery Box experience. If you'd be willing to give us another chance or would like to share more about your experience, please don't hesitate to reach out to our support team at [email protected]—we'd be happy to help make things right. Thank you for being part of the Whiskey Library community, and we appreciate the opportunity to improve. Cheers The Whiskey Library Support Team.

Response from Whiskey LibraryAug 4, 2026

Hi Russell, Thank you for taking the time to share your feedback. We’re sorry to hear that our selection didn’t meet your expectations. While we do feature well-known bourbons whenever possible, we also intentionally include bottles from distilleries across the U.S. to help our community discover exceptional bourbons they may not find otherwise and expand their collections. We truly appreciate your feedback, as it helps us continue improving our selections. If you have any questions or would like to share your preferences, please feel free to reach out to us at [email protected]—we’d be happy to help. Cheers The Whiskey Library Support Team.

Response from Whiskey LibraryJul 2, 2026

Hi Gordon, Thank you for taking the time to share your feedback. We’re truly sorry to hear about your experience and understand how frustrating it must be to still be waiting for your order after nearly a month, especially with the delivery and communication issues you described. This is not the experience we want for our customers. We sincerely apologize for the inconvenience, and we’d like the opportunity to make this right. Since we’re unable to identify your order from your review alone, please reach out to our support team at [email protected], and we’ll be happy to look into your order and work toward a resolution as quickly as possible. Thank you for bringing this to our attention, and we hope to have the chance to turn your experience around. Cheers The Whiskey Library Support Team.