WhirlpoolpartsReviews of whirlpoolparts.com

Awful and rude. Transferred me from one department to another then transferred me back. Then the 3rd person I talked to was extremely rude and talked to me like I was dumb because I needed to speak with a technician and when I asked how to do that he said he doesn’t know because it’s not his department and he hung up on me.

DO NOT BUY FROM THEM! They accept your order and give you no reply about the status. If you follow up, Customer service is rude and just tells you to wait until the shipping date. Now it has passed the leadtime they promised (2 months without a stove waiting for this part) they tell me, oh it’s in backorder, we don’t know when it will ship. They have no concern for customers. I’VE BEEN TWO MONTHS WITHOUT A STOVE!!!! Terrible, unreliable company and customer service department to match (as they could have warned me but chose not to because it is just easier to wait, they don’t have to open the order in their computer).

I ordered plastic repair parts for my dishwasher for $4.20 per part and I ordered 2 parts. Total was about $19.85 with shipping. I received 1 part that they charged me $12.90 for the one part, plus shipping. Website still lists the price as $4.20. When I wasted my time calling me they said price is $12.90 and we really dont care what out website price says. Thanks crooks.

I got a replacement freezer gasket. It wasn'as substantial as the original. After followingg instructions the freezer temp went up to 15. I called and was told to try to do more to get it to work. The gasket is just cheap

Originally I was not thrilled with whirlpool after my locking mechanism broke on my washing machine last night....Bought it in April 2023 so of course the warranty just expired. Seems they knew there was issues with this part as they upgraded to a new part number and lots of sales for the replacement on amazon. I understand things break but I'm so pleased I ordered the replacement part at 7 pm last night and had the part by 10 am this morning...part was in 10 minutes later...I paid for overnight shipping but this was amazing. There were better prices elsewhere but it would have never been shipped this quickly and with the satisfaction its the correct part (do your own research otherwise call the repairman).

Probably the worst company to deal with when ordering parts: over priced, LONG delays to complete your order and customer service is 100% joke!!!

Different part from the pic sent. Decided to try the fit anyway. Should have read the fine print to see if you test it or install it (leaving even the slightest bitty mark) they will not accept the return.

Searched for a part RepairClinic said was unavailable without an equivalent. Other sites did as well. For the heck of it, I went to the main website for Whirlpool, put in the model of my dishwasher, and it showed the original part as no longer available but showed another marked This part fits your Dishwasher. I ordered it. It doesn't fit - not nearly long enough. When I started the return process, I rechecked the website the same way I searched originally and the erroneous suggestion of the part I had bought was removed. I still am going to be out not only their shipping cost to me but double as much for me to return ship it to them. I did not know RepairClinic had bought the name or the rights to whirlpoolparts.com. I can tell you the info was not in sync between the two websites and it has cost me money and aggravation and, having never had an issue with RepairClinic in the past, I am sorely disappointed in them. DO NOT TRUST THE INFO ON WHIRLPOOLPARTS.COM