WhereiParkReviews of whereipark.com

Recently I reached out to the support team regarding an unsafe and unsanitary issue in my designated parking lot. This issue had been there beginning my first day, June 2025, and I was shocked to see that no one had addressed it. It began as about a 6ft radius of dirty water which prevented parking there. It was leaking from somewhere obviously because each day it would grow slightly bigger and was getting an odor, thereby eliminating many other parking spots.. I asked security 2 times what happened and they responded that they didn’t know anything about it. I left a message for the rental office, finally, but never got a call back. Finally I emailed WhereIPark support and immediately heard back from Abigail with a very courteous note and a promise to get right on it. I then was copied on her note to the building. The very next day there was equipment of different sorts starting the cleaning process and the elimination of water. Within one week it is 100% cleans and dry and there are now an abundance of spots to park! I was so impressed and so surprised to get such amazing and quick customer service, and I even showed my friends the emails and they were amazed as well! Abigail also was the person who stayed on the phone with me last June when I was having navigation issues in setting up my account. I remember her kindness and patience! If the entire team is all like this I will be a customer forever.

Your assistance in helping me find suitable parking and exploring various options in the area I'm planning to move to was truly invaluable. Thank you, JA!

The customer service Rep Kaye was very cooperative and helpful to resolve the issue of parking. Her prompt response is very much appreciated.

The web site is clear and easy to use. At first, I would have liked a quicker access to customer service, but, after employee JA got involved - they were great! Very prompt, thorough and professional support and communication. I would recommend 'Where I Park' to others. Sincerely, Mark Alexander

JA was quick in response and truly understood customer’s needs. I’ll definitely keep WhereiPark in mind and recommend it to friends looking for a great parking option.

Rented a space for 4 months with 24-hr accessibility. Although after-hours access was a bit awkward, the level of security for a car that was only able to be used on weekends was totally worth it.

Super helpful

JA got back with quick responses and resolved the issue quickly by switching to another garage and everything worked out perfectly for us in the end.