Wheels & FeelsReviews of wheelsfeels.com

I really tried to resolve this with the company directly, but at this point that is clearly not going to happen. Absolutely do not do business with this company. My order was delayed three times and I was given an inaccurate timeframe everytime I requested an update. I then received half of my order damaged, missing parts and missing instructions. The instructions were not available on their website or YouTube channel. I never received the second half of my order and have been trying to get refunded for that portion since Mid-August 2024. They have stated twice they will send a refund. The first, through PayPal, did not complete. The second was supposed to be received a week ago. Still nothing. Take your money to a more trustworthy company.

I ordered the portable kitchen box on August 8th and as of Sept 24th I have not received my product. There’s no one to answers the call it goes to the answering machine which doesn’t specify the company’s name. Emails takes a few days to get back and each times Anton gave me the run around. Still waiting for my product bc I honestly don’t think they’ll refund me my $$ even if I request to cancel my order. Please read all reviews and do all your research so you don’t end up like many of us here on the review.

Horrible company. Four days after showing them pictures of the broken crap they sent me and they still haven’t sent a return shipping label. The quality control is nonexistent. Multiple broken pieces, customer service won’t refund me or even send me a return shipping label, and it wouldn’t fit my Jeep anyway, because it’s manufactured incorrectly. Run fast and far from this company. Oh, and this has been almost two months since I ordered it.

STAY AWAY FROM THIS COMPANY !!! It looks good but the quality is horrible. It doesnt event fit. Customer service is inexistant. Waiting to get my money back.

If you want to get F’d, order a cheap quarter inch plywood product from them, no instructions, parts missing, doesn’t fit the 2023 RAV4 it said it would. No call backs or emails. Beware!

This company has very poor customer service, is not truthful, and very rarely returns emails. Placed order June 7th. I was told I would receive my order before my trip... when that date came and gone was told after waiting a week for return email that they had no electricity due to a hurricane. The next day I received a message that my order had shipped and received a tracking number. Ten days later UPS says they never received the package. The company printed the lable and then nothing. I am waiting again several days for a return email and nothing. While waiting I have since received an email from donotreply at their company that is asking me to review the product. A product I have not received!!! I wish I had read the reviews on this site before ordering. More than disappointed in the whole situation!!!

I am still waiting for my order that was placed on May 12th. After multiple emails and phone calls I finally got a text response on June 21st saying my order would be expedited and I would receive it the following week. Still nothing. I was hoping to have this setup for my Jeep for a 4th of July trip but at this point I’d be happy with a full refund.

I should have listened to the reviews. Bought the RAV4 sleeper system. Terrible communication. Delivered over a month late. Directions are vague at best. Company changed their contact email address and didn’t pass on to customers. Was supposed to have a FaceTime with one of the employees to talk about the assembly. They never called. They offer a plain wood style and a carpeted upgrade. Got the carpet upgrade. The pre drilled holes don’t take into account the additional 1/4 inch of carpet on each side of the wood and the pre drilled holes then don’t match up. Had to shave off the carpet on the ends to be able to put it together. Listen to these reviews. They will save you time and money. There needs to be an adult in the building handling all these issues they have.