Alex I.
SHOCKING CUSTOMER SERVICE
SHOCKING CUSTOMER SERVICE Stay clear I ordered a Sig M17 which came and shipping wise was very smooth however was defective when delivered, after a long spate of emails with Siucut and the manufacturer contacted we worked out the issue. The problem starts here with my issue being sidelined while WGC try to run the show essentially saying that it is my issue and my responsibility to fix the RIF while they offered to send the part it will cost me more money as I have no tech experience and do not wish my first attempt to be fixing a RIF that should be in full working order. Essentially told “we have supplied the replacement part but it’s your problem now fix it yourself” I’m extremely disappointed with this, and all in this process the decision to send the part without further discussions with me was made without my consent so I now have a replacement part coming that I didn’t agree to because I now have to pay someone to repair the RIF and WGC refuse any compensation or returns on this order.


