WGC ShopReviews of wgcshop.com

Do not buy. Long time buyer, will never order again from them. Ordered a VFC M249, went to put an NPAS into the nozzle only to notice that O-rings and springs were missing. Company told me everything is tested before hand and they wont do anything as I have disassembled the RIF. (A normal thing to do with GBB's). Clearly things are not tested. I would not have discovered that parts are missing otherwise. Had to contact VFC myself to arrange replacements. Stick to Proactstore. Far better.

Avoid like the absolute plague! Prior to placing an order I contacted them to check the stock as it said "low" I was told the "new stock function" showed stock levels. Placed my order to find 3 items are out of stock and will be several weeks until they get them in stock. I couldn't wait that long so requested a refund. I was then told cancellation of my order would charge a fee even though the T&C say no fees will be charged for out of stock items and no administration on the order has taken place. Yet are still trying to charge me! Underhanded tactics that's now lost them over £1200.00! Will be getting PayPal and my bank involved to recover the FULL refund. Spend a little more and don't buy from China it's just not worth the hassle!

Basically no video means no customer service. You are the culprit as long as you don't have the evidence. GHK AUG's 16inch barrel snapped at the gastube, but no video so of course no support. Repeatedly pointed out by WGC that I broke it. As long as you order smaller parts, you are probably all right because fewer chances of breaking down. But larger parts or maybe guns, I would rather buy at other places.

Took their sweet sweet time to ship my order and forgot to put in the invoice so it was stuck in the customs for ages. Less and less professional would not recommend them at all unless you like waiting.

I bought an upper receiver and received shit. The thread was damaged so I wasn’t able to connect it with my barrel. Also the charging handle was stuck. Therefore i couldn’t pull it back to access the hop up unit. Then I contacted their support. All they wanted was videos about the issues. I gave them everything they wanted and they still didn’t understand anything. No refund, nothing. Just a waste of time and 70€. Don’t buy there if you want functional parts or a good support. It’s just a scam.

I bought a gun for my son's Christmas and he has used it 4 times and they are Really unhelpful and just expect me to contact the manufacturer rather than dealing with it even though i bought it from them.

The customer service is awful, I had an issue but they have outright refused to help me

SHOCKING CUSTOMER SERVICE Stay clear I ordered a Sig M17 which came and shipping wise was very smooth however was defective when delivered, after a long spate of emails with Siucut and the manufacturer contacted we worked out the issue. The problem starts here with my issue being sidelined while WGC try to run the show essentially saying that it is my issue and my responsibility to fix the RIF while they offered to send the part it will cost me more money as I have no tech experience and do not wish my first attempt to be fixing a RIF that should be in full working order. Essentially told “we have supplied the replacement part but it’s your problem now fix it yourself” I’m extremely disappointed with this, and all in this process the decision to send the part without further discussions with me was made without my consent so I now have a replacement part coming that I didn’t agree to because I now have to pay someone to repair the RIF and WGC refuse any compensation or returns on this order.