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I paid for a subscription, but can't login anymore
I paid for a subscription. But when I tried to log in again, my credentials weren't recognized. I hit reset password and no password reset email never was sent. I had to go on the landing page to find out how to contact support. They reset the password. But when I had to switch computers because 3 seconds of audio would load, my credentials aren't being accepted again. I have lost about 4 hours of productive time on a time sensitive project just trying to get into the platform
Response from WeVideoJul 7, 2022
Hi AnnaMarrie, We apologize for any inconvenience. Your account should now be up and running correctly. Please let us know if the issue persists at [email protected].




