Yolanda M.
I was double charged and this company…
I was double charged and this company never made it right. The only sensual I received was an auto reply but my convenience was never addressed. They closed my complaint so the out a result. The customer service sucks. I will never recommend this program to anyone!
Response from WesleyvirginAug 27, 2026
Hey Yolanda, Wes here. I’m really sorry you were double charged and only received an auto reply while your complaint was closed without a real resolution. That is frustrating and inconvenient, and having your concern shut down instead of addressed is unacceptable; if checkout or support failed you, it needs investigation and fixing. Please email [email protected] with the subject "TP Escalation - Wes" and I am personally alerting the team lead today; include your purchase email and the charge date or order number so we can look into this immediately. Much love and respect, Wes Virgin.



