alicia S.
Do the script only
I have enjoyed the App, Delete Script, and educational material the company offers. But there are flaws in the department's customer resolution for products purchased; currently, no refund has been issued, and no delivery of the product appears to be coming.
Response from WesleyvirginAug 27, 2026
Hey alicia, Wes here. Thank you for saying you enjoyed the App, Delete Script, and the educational material, and I am sorry to read you are still waiting: you said no refund has been issued and no delivery of the product appears to be coming, and that the department's customer resolution has flaws. I can imagine how upsetting it is to enjoy the content but then be left without a delivered product or a refunded charge; that kind of unresolved purchase feeling is the last thing I want for anyone who trusts us. If checkout, access, or support failed you, that absolutely needs investigation and fixing on our side. Please email [email protected] with the subject "TP Escalation - Wes" and I am personally alerting the team lead today. For refund or charge issues include your purchase email and the charge date or order number so our team can track the case faster. Much love and respect, Wes Virgin.