We had a wonderful experience with Ross McDonald and the finance guy John was awesome too. Great atmosphere, not pushy at all we were put into the car "WE" chose and never pushed toward anything else. We would recommend them to anyone. Just an awesome company!!
TB
Thomas B.
Great Experience!
Amanda Baron is a ray of sunshine. A real asset to Wesley Chapel Toyota. Our buying experience was stress-free. She explained everything to our satisfaction, and made us feel like family. Kudos also to Kagen and Matt. A great team!
RJ
riley J.
I bought a 2013 Rav 4 from Richard Jackson, he made the experience very fun and enjoyable. If you need a new or used car Wesley Chapel Toyota is the dealership to go visit before making your final dec
I bought a 2013 Rav 4 from Richard Jackson, he made the experience very fun and enjoyable. If you need a new or used car Wesley Chapel Toyota is the dealership to go visit before making your final decision.
LC
Lisa C.
Super Salesperson
Amanda Baron was a pleasure to work with and offered me a great deal on my 2016 Camry Hybrid LE. I would definitely like to work with her again on my next car purchase. Amanda was not a high pressure salesperson and she made sure I was comfortable in my vehicle before leaving the lot. She even connected my phone to the blue tooth in the car and programmed in my favorite radio stations!
JH
Jennifer H.
Great people and GREAT dealership
My husband and I went in to Wesley Chapel Toyota on 2/6 not expecting to buy a car, but only wanted to check out the new redesigned Prius. My husband already drives a 2012 Prius and is very happy with his. I was driving a 2016 Honda H-RV and wanted to get in to a hybrid before gas prices go up again We were promptly greeted by Leeanne Randolph, who was very helpful and showed us the ones they had on the lot, it ended up being a great deal so we pulled the rigger!.I got above what I owed on my H-RV and that was the most important thing to me was not getting hosed on my trade in. We gave her a number we were willing to pay for a payment and she made it happen. We never felt pressured in to anything and Leeanne was very honest with us from the get go and didn't not sugar coat anything for us. Car buying is not all rainbows and kittens unless you're a millionaire and don't have to worry about a payment and Leanne won't make you feel like you're getting into something you won't be able to afford.She fought for and got a great trade in value for my car! She's such an awesome salesperson and will fight tooth and nail for you business. I got some free all weather floor mats as well! The finance lady, Kelly, was really great and easy to work with. She knocked of a percentage point on out rate and gave us extra mileage on our warranty!
The only downside is when I came back to the dealer the following weekend to get the pinstripe removed. After I came back to pick up the Prius after the removal was completed, I was checking it over to see how it looked and noticed several spots on both sides where it was scratched. I went back in and let them know and they took it back to look at it. The director of the lot, Chris Bice, came over to speak to me about it and let me know short of repainting it it couldn't be fixed because the detailer went to deep with the buffer. Instead of saying they would repaint the car for me, he instead said they would replace the entire car! I was absolutely blown away by that! I honestly did not expect that to happen, and was deeply impressed by that. They didn't have any of my model, the 3 Touring, on the lot so it had to be ordered. When it came in and was ready to be picked p today 2/22 I couldn't come to the dealer as I was home sick with the flu. they then offered to come drive it to my house and drop it off and pick up the damaged Prius! Again, mind was blown! Got my new Prius delivered to my home and sitting in my drive way right now. :)
I've never had such a good experience at a dealership. I loved how they didn't try to screw me over and not just talk to my husband about things like I've had happen in the past. Wesley Chapel Toyota forever has my business, especially when my husband is ready to trade in his 2012 Prius for a new one! Please go see Leeanne, she's great and I recommend her as a sales person to anyone who needs a new or used car!
YU
Yuselis
Highly recommend asking for Leeanne!
I'm so glad we decided to stop at Wesley Chapel Toyota. Our family just purchased our new mini van and this was the best experience in car buying. We had been taken advantage of at the previous dealership where we purchased our trade in. We came to Wesley Chapel Toyota and they really took care of us. I love that there was a play room for the kids to stay busy while we shopped. The customer service was amazing and I highly recommend our sales rep, Leeanne Randolph. She really made this car buying experience a smooth and easy one. She was quickly able to answer all of our questions and had some great advice as far as helping us choose what would fit our family best.
JR
Jeffrey R.
RICHARD JACKSON at Wesley Chapel Toyota is the BEST Salesperson I have EVER dealt with!!!
I recently purchased a 2014 Toyota Tundra from Richard Jackson at Wesley Chapel Toyota. Richard was the 1st impression I had of the dealership, and that 11st impression is CERTAINLY what kept me there! Richard was ABSOLUTELY NO PRESSURE (which is what I wanted), knowledgable, personable and humble, he admitted if he did not know an ANSWER, BUT ASSURED me he would get the answer. Management and finance were both GREAT as well!
I would rate this dealership 10 STARS if I could. I have already referred 2 people; my son, who will fly down from Chicago, and my best friend who is about 70 miles away!
I think that says it all!!!!
ME
Madelyn E.
Freindly and professional service
After reviewing other dealers websites I found the Toyota I was searching for at Wesley Chapel Toyota. I got a good online price through Mark Howard who also gave me very friendly and professional service. The purchasing process was painless and quick.