WesLend FinancialReviews of weslend.com

Mike and his team at Weslend Financial have always delivered with flying colors. I just closed on my 5th loan with Weslend and their senior processer (Gigi) worked tirelessly to get everything processed on time even though she received the paperwork late. They are responsive, professional, and very pleasant to work with. I have recommended Mike and his team to my employees and friends. Weslend Financial has been and will be my go-to mortgage institution.

Great rates, easy closing in our home, great service.

Great experience, this is my second time using Mike and Weslend, very easy, they walk you through everything, explain everything. I would recommend them to anyone.

I spoke with Kiley Shank today Wednesday 12-22-20. Supposedly he is a SENIOR loan officer with 16 years of experience. He sent me my Loan estimate. I could not get any information from him like other companies about what he could do for us. When I asked him about appraisal costs and interest rates, he said I will go over that when your application comes back from underwriting. On Tuesday he text me and said the application went to underwriting it should be back in a few hours. I never heard anything until Wednesday he emailed the application to me. When I called him to discuss it, I was asking some basic questions, (sorry I do not do this every day) his response was, this stuff is common sense. I said now you are going to insult me. I could not believe this is coming from someone who is supposed to have good customer service in his line of work. Then he said what I was looking for was on page 1 or maybe 2, I am not sure. I could not find it. He said several times, I do not know what you are looking at but its right there. He said on page 3…, I said wait a minute is it 1,2 or 3. He said, there are 4 pages to a loan Estimate! Apparently, there are, too bad you, do not know, what information is on what page. The estimate is a fantastic deal “if” it really does close. According to these other posts Your company has issues. Your customer service sucks. He said when I get home I will email or call or take a picture UNDERLINE, HIGH LIGHT, BOLD PRINT, WHAT YOU, ARE TRYING TO FIND. I said so now you are going to call me back so you can insult, me? He said yeah okay. So, when he got home, he did email what he promised. I was very humiliated. If you talk to me like this now what will the service be like moving forward. Sorry, I will be doing my business with ROCKET MORTGAGE. Thanks for your time guys.

What a great experience working with Lenox Financial. I first heard about Lenox on Sirius Satellite Radio and sometimes you wonder if "it is too good to be true?" Well, in this case, it is VERY TRUE! This was a refinance to get a better rate which resulted in a $300/month savings. And kudos to Blythe Cejka who was my Mortgage Advisor and worked as an air traffic controller to keep things going and getting all of the right stuff to Veronica who processed the loan. Everything was done on-line and the closing attorney came to my home. And...no surprises! As the commercial says, this is the biggest no-brainer of all time!

We worked with Matt and Gigi to process our refinance. They made sure to take time and explain everything to us all along the process. They were always very responsive to our questions. And they helped us get a great new rate. We trust and enjoyed working with them.

My loan representative was very patient with me second guessing my refinancing decision and explaining all the terms that made this the right call.

Definitely the worst experience trying to refinance our loan.Juan Ortega offered us the refinancing on good terms. We decided to accept his services and expertise.After two months of waiting and with very little communication he left us waiting. We didn't hear anymore from him. Very poorly service and professionalism from Mr. Ortega "loan officer". Actually, we wasted a lot of time. We don't recommend this company to anyone.