wemax.com Reviews | Read Customer Reviews of wemax.com

wemax.com Reviews | Read Customer Reviews of wemax.com

wemax.com reviews

Showing 196 reviews with 1 star · Clear filters

Mike B.
Jun 2, 2023
They sell stuff that is not in stock
They sell stuff that is not in stock
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Tom W.
May 19, 2023
DO NOT WORK WITH THIS BRAND
DO NOT WORK WITH THIS BRAND. They contacted us to promote their brand signed a contract we did the work then they said they didn't like it even though it could easily be fixed and never replied again. Head of marketing broke the contract without have the right to do so ...do not trust them.
Response from wemax.comMay 22, 2023
Sorry for the troubles to you, we will communicate with teh right people and back to you soon.
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Pierre D.
May 16, 2023
Attention
package never received the seller walks me around for several days no refund offered.
Response from wemax.comMay 18, 2023
Dear Pierre, We are deeply so sorry to hear that. We have sent the package by tracking number: and you can track it by this link: FR2152720046 https://www.swiship.de/track?id=FR2152720046&loc=en-GB It showed: April 27 12:11 am Package delivered to mailbox. GENESTON, FR If you have any problem, please contact us by [email protected] Best Regards, WEMAX TEAM
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Benjamin A.
May 14, 2023
i ask you for an invoice and i havn't…
i ask you for an invoice and i havn't answer.
Response from wemax.comMay 18, 2023
Dear Benjamin, We apologize for any inconvenience caused. Our professional customer service team will reach out to you promptly to assist with resolving the issue. You can also reach us through our chat support on wemax.com. Our top priority is providing the best customer service possible, and we are committed to ensuring your satisfaction. We apologize once again for any inconvenience. Best regards, WEMAX
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Satish R.
May 11, 2023
It’s hard to install and frame is not…
It’s hard to install and frame is not exactly aligning. We are completely disappointed. Don’t recommend this product.
Response from wemax.comMay 18, 2023
Hi Satish, We apologize for any inconvenience caused. Our professional customer service team will reach out to you promptly to assist with resolving the issue. You can also reach us through our chat support on wemax.com. Our top priority is providing the best customer service possible, and we are committed to ensuring your satisfaction. We apologize once again for any inconvenience. Best regards, WEMAX
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Donnell Perkins S.
May 5, 2023
Never received
Never received
Response from wemax.comMay 8, 2023
Dear Donnell, We regret to learn of the issue you experienced regarding the non-receipt of your order. We have looked into the matter and found that UPS shipping did not deliver your package, and it is showing as lost in transit. We would like to offer our sincerest apologies for the inconvenience caused. As a company, we take full responsibility for shipping orders efficiently and accurately. We understand your disappointment, and we would like to make this right for you. We would like to offer you a full refund of your purchase price as an option, or we can arrange for a replacement order to be shipped to you promptly. Please let us know which option works better for you so that we can take necessary steps to resolve the issue. our email is [email protected]. Please note that if you decide that you would like us to send you a replacement order, we will use an alternative shipping company to ensure that your product arrives at your address quickly and securely. Once again, please accept our deepest apologies, and please do not hesitate to contact us if you have any further concerns or queries. Thank you for choosing Wemax, and we look forward to hearing back from you soon. Best regards, Wemax.
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jie L.
May 5, 2023
My battery stops working after two…
My battery stops working after two weeks!
Response from wemax.comMay 8, 2023
Dear jie Li, We are sorry to hear that the charging head you purchased from us only worked for two weeks before experiencing charging issues. We want to assure you that this is not the quality of service that we aim to provide, and we understand your disappointment. Our priority is to offer reliable products and services to our customers, and we apologize for falling short in this instance. To address the issue, we would like to offer you a replacement charging head or a full refund of your purchase price. Please let us know which option is best for you. Additionally, we would appreciate any further details regarding the issue you experienced with the charging head. If you could provide information such as the symptoms you experienced and the make and model of the device you were charging, it would help us ensure that similar issues do not occur for other customers. Once again, we apologize for any frustration or inconvenience caused, and we hope to resolve the issue quickly for you. Please do not hesitate to contact us if you have any further concerns or queries. Thank you for choosing Wemax. Best regards, Wemax.
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D in T.
May 5, 2023
item out of stock - no refund
My item was out of stock. I asked for refund and was sent hdmi cable. WT%!
Response from wemax.comMay 9, 2023
Hi David, We apologize for any inconvenience caused. Our professional customer service team will reach out to you promptly to assist with resolving the issue. You can also reach us through our chat support on wemax.com. Our top priority is providing the best customer service possible, and we are committed to ensuring your satisfaction. We apologize once again for any inconvenience. Best regards, WEMAX
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