Jayden B.
It has been 7 days and I don't think…
It has been 7 days and I don't think product even shipped yet.
Response from wemax.comApr 11, 2022
Yes, it's already shipped, you can track here: UPS 1Z7YA7070306282138

WEMAX (An Ampula Inc. brand.) is a Seattle-based technology company with the mission to provide shared rich, visual experiences wherever you go with laser projector, portable projector, 4K Ultra Short-Throw projector, LED projecter, 1080P projector, smart projector and more. We provide one-stop solutions to deliver visual applications that are intelligently connected with your home or small business.
wemax.com (wemax.com) has 650 customer reviews on Five Star Index, with an average rating of 3.5 out of 5.
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Jayden B.
It has been 7 days and I don't think product even shipped yet.
Response from wemax.comApr 11, 2022
Yes, it's already shipped, you can track here: UPS 1Z7YA7070306282138
Yong H.
I don't have anything from Wemax
Response from wemax.comApr 11, 2022
We already shipped, here is the tracking number: UPS 1Z7YA7070329072858
MUSAAD
Communicating was a little bit difficult. Customer service representative took long to answer my questions which I have sent through email. Also the answers were not that clear. Unfortunately at the end I had to cancel my order and ask for a refund because wemax couldn't ship the item to my country which I think it is not acceptable from a giant company.
Response from wemax.comMar 25, 2022
We're always open the door to communicate with you, but the aftersales team commented that you requested to ask for refund. You can join our online community members.wemax.com to get more help or chat with us online.
Visarut P.
Poor customer service support
Response from wemax.comMar 22, 2022
What can i do for you? We're open to communicate with you. You can email or join our online community members.wemax.com to get online support. Thanks