wemax.comReviews of wemax.com

If I can give a 0 star, I will. This is the worst customer service I've ever met!! I made an order by mistake on Apr 18th and immediately send an email to them to cancel the order cause their number is impossible to reach. and one day later, right after one hour they send the item out, I got their reply saying "once you made an order, our system will send them out. we have tried to cancel it but failed". and they are saying "this item is really nice. would you like to wait for a try?" I said no, if this has already shipped, I'll return it after I get the item. and I ask them if I can return it for free. They said "yes you can return it." without mentioning that I'll need to pay for the shipment! Now I only received the screen and the projector is not sent out yet. I emailed them and ask them to cancel the shipment for the projector and they're not responding. This customer service is really ridiculous and if you see my review, really think twice before you make an order cause once you make the order, there's a disaster ahead waiting for you!!

The video quality is very poor, after contacting several time they are not providing a return label to initiate the return.

Very poor product - the room needs to be pitch dark for viewing .. very limited use

I didn’t receive the item yet. The apartment number is missed by we max while shipping it.

Not good projector

Device can't connect to standard home wifi network. Customer service response is to change encryption on my router. I have multiple devices constantly connecting and disconnecting to my network with no issues or changes needed except for the Wemax mini projector.

Screen mirroring(iphone) does not work with HBO max, netflix and multiple apps. It worked only with youtube. does not serve my purpose.

It has been 3 weeks and i still did not get any update with my product. I do not understand what do you want me to rate!