Well Potted PlantsReviews of wellpottedplantsae.com

Ordered on 12 June 2026 (order 25353), paid 943.51 AED via Tamara. The order was promised within the advertised delivery window and did not arrive. Over the following week I was told by phone at least three times that delivery would happen "the next day" — it never did. Private calls and WhatsApp went unanswered. The only thing that got a response was a public message on Facebook, after which they suddenly replied. The order finally arrived a full week late, left at my door at night. The smaller plants were fine. However, the two fiddle leaf figs arrived in clearly unhealthy condition: many leaves had been cut off with scissors, others had holes, and only a few presentable leaves remained — nothing like a healthy plant or the product photos. Within days of careful indoor care (bright indirect light, correct watering), the remaining leaves are now dropping. These plants were not in saleable condition when sent. Based on other reviews here, this pattern of late or non-delivery and unhealthy plants is unfortunately common. I would not order from them again nor would I suggest anyone to order from them.

This was a very disappointing purchase. The plants were supposed to arrive the day after I placed the order, but they were delayed by five days. They were left on the side of the street without any delivery coordination or notification, so I was unaware they had arrived. Additionally, the quality of the plants was not satisfactory—the plant was not standing upright and overall did not meet expectations.

Plants are good, but customer service is terrible. Miscalculated the invoice, overcharged me, demanded extra money from my son, and ignored all WhatsApp messages about the refund. Unprofessional

I wish I had reviewed company before ordering. No plants delivered, no one answers contact number for 4 days, no customer service.

Horrible experience. False delivery timing and information. From next day delivery we reached a week and no delivery made plus asking for extra delivery charges of aed200- even though they advertise as free across the UAE. Customer service is by far the worst. They just lie that “they re coming” and barely answer once a day. Still no plants, no refund, no answer. Do not recommend at all.

Complete scam. Ordered plants, they never delivered them and now the phone number doesn’t work. DO NOT ORDER

Very disappointed with this plant shop. I purchased a large Areca plant for around 500 AED, expecting good quality and proper customer support. Unfortunately, within a couple of weeks the plant started dying. I contacted them multiple times on WhatsApp, but the response was extremely poor and unhelpful. They clearly do not care about their customers once the sale is done. For such expensive plants, I expected professionalism, guidance, and at least some accountability. Instead, they sell old or unhealthy plants that start deteriorating shortly after delivery. Completely unacceptable experience and definitely not worth the money.

Extremely disappointing experience. I attempted to do business with this company to purchase plants and from the very beginning the communication was unprofessional and negligent. I dealt directly with MAYA, who claims to be the manager, and the level of customer service was far below average. Calls and messages were rarely returned, follow-up was almost nonexistent, and I was left waiting for an invoice just to pay a deposit. What made the experience even more frustrating was being asked to place a deposit on plants I had not even seen yet. I simply requested photos or confirmation of the plants before having them sent to my home to avoid wasting anyone’s time, which is a completely reasonable request. Instead of receiving professionalism or transparency, I received no reply to my messages. I would absolutely not recommend this business to anyone. Very frustrating and unprofessional experience overall. Especially with their so called manager Maya.