Lamia
I placed an order online
I placed an order online, payment didn't go through, I emailed them, they sent me a link and I paid online. The following day, someone contacted me on WhatsApp before 9 am to ask for the location and cash payment, I sent a the location although I have already provided the full address when I placed the order, and a screenshot of the email that confirms the payment was received. All good. A couple of hours later, a new number contacts me asking for location and cash payment!! Why? I spoke the the first person, she/he confirmed that this is the driver, I asked them to share with him the details I have already shared with them this morning and to leave the plant at my doorstep because I am at work and can't answer the phone. At 6pm, a third person reached out on whatsapp asking for location and cash payment! I wanted to scream! This is so bad! Speak to each other, why do you think it is OK to bother the customer more than once? First and last time buying anything from this place. I still haven't received the plant and reading reviews from other people here the quality is not guaranteed. I already regret the purchase.