Welcome Wagon Reviews | Read Customer Reviews of welcomewagon.com

Welcome WagonReviews of welcomewagon.com

4.3270 reviews
Media & Information
2319 Oak Myrtle Lane, Wesley Chapel, Florida

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Welcome Wagon

About Welcome Wagon

Founded in 1928, Welcome Wagon is one of America's most recognized new mover marketing companies, helping businesses connect with consumers during the critical first weeks and months after a move. Through targeted direct mail, digital marketing, and multichannel campaigns, Welcome Wagon helps businesses reach new movers as they establish relationships with local providers and make purchasing decisions. Serving thousands of markets across the United States and connecting brands with more than one million consumers each month, the company remains committed to helping businesses acquire new customers, build brand awareness, and foster long-term customer relationships

Welcome Wagon (welcomewagon.com) has 270 customer reviews on Five Star Index, with an average rating of 4.3 out of 5.

Also known as: welcomewagon.com
Website: welcomewagon.com
Category: Media & Information
Location: Wesley Chapel, Florida
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 30% of reviews.
Latest: Most recent review: September 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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Welcome Wagon reviews

270 approved reviews, newest moderated first

Joy E.
Aug 15, 2025
One of the worst decisions i've ever…
One of the worst decisions i've ever made in my entire career. What a big waste of money. In eleven months I had one inquiry. In my opinion, do not waste your money. Big big rip off
Response from Welcome WagonAug 19, 2025
Good day, Joy, After reviewing our records, we were unable to locate an account or business associated with your name, and we have not received any response to our previous outreach requesting clarification. Without that information, we are unable to verify the validity of your claim. At Welcome Wagon, we strive to ensure every interaction with our company provides value and a positive experience. We would appreciate the opportunity to review your account directly and address any concerns you may have. If you can please provide your business name or additional details regarding your campaign, we will gladly investigate further and determine how we can make this a more worthwhile advertising experience for you.
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barbara
Aug 4, 2025
My experience with Linda Farley was…My experience with Linda Farley was nothing but perfect. Linda was kind and just a joy to speak to as well as perfect customer service.
My experience with Linda Farley was nothing but perfect. Linda was kind and just a joy to speak to as well as perfect customer service.
Response from Welcome WagonAug 7, 2025
Thank you so much for your kind words! We’re absolutely thrilled to hear that your experience with Linda Farley was nothing short of perfect. Linda takes great pride in providing warm, attentive, and exceptional service, and we’re so glad that came through in your interaction. We truly appreciate you taking the time to share your feedback!
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Montana H.
Jul 3, 2025
Linda Farley helped me create a great…
Linda Farley helped me create a great campaign. She was very friendly and accommodating. Liked the program
Response from Welcome WagonJul 21, 2025
Thank you so much for the kind words! We're thrilled to hear Linda provided such a great experience and helped you build a strong campaign. We appreciate your support and are glad you’re enjoying the program!
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Robyn B.
Mar 27, 2025
I have found a new veterinarian around…
I have found a new veterinarian around the corner from my home, when they asked what I did the office manager over heard me say I just started with the Welcome Wagon and she came over and asked if I could meet with her after I registered my dogs. When I sat down with her, she said they are under new management and that the Welcome Wagon was the most successful advertising they ever did; could I come back to meet with owners so they can sign up in my neighborhood. That is good business! The WW may not work for all but it certainly does work for many...
Response from Welcome WagonMay 5, 2025
Thank you so much for sharing this wonderful experience! We're thrilled to hear that your connection with the new veterinarian's office led to such a strong endorsement of Welcome Wagon. It’s always rewarding to know that our program is making a real impact in local communities and helping businesses. Your story is a great reminder that while no single solution fits all, Welcome Wagon continues to deliver real value for many. Welcome to your new community!
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Alyssa T.
Mar 20, 2025
I specifically want to shout out Linda…
I specifically want to shout out Linda Farley for being so professional, articulate and helpful. It's not often we connect with those who can clearly articulate policy and get the work done. Thank you for a great customer experience!
Response from Welcome WagonMay 5, 2025
Thank you so much for your kind words! We're thrilled to hear that Linda Farley provided such a professional and helpful experience. She truly embodies the standard of excellence we strive for, and we'll be sure to share your feedback with her and the team. Clear communication and strong follow-through are at the heart of great customer service, and we're so glad you experienced that with us. We appreciate you taking the time to share your experience!
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Geneva B.
Feb 26, 2025
I received my packet from Welcome wagon…
I received my packet from Welcome wagon today in the mail. Was very disappointed when I opened it up and all I did was benefit them. Not one thing in their benefited me. I remember the day when Welcome wagon gave you something. This Country has become so selfish and money hungry.
Response from Welcome WagonMar 19, 2025
Thank you for taking the time to share your thoughts! We truly appreciate your feedback and are always looking for ways to enhance the experience for our recipients. Our goal is to connect new movers with local businesses that want and can offer valuable services and special offers to help them feel at home in their new community. We understand the nostalgia for the past and will certainly pass along your thoughts as we continue to improve. In the meantime, we invite you to visit our website at www.welcomewagon.com and click on ‘Local Coupons’ to find potentially even more new businesses each month in your area that may have special offers just for you. We hope you find something helpful, and we’re always here to listen!
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Keri M.
Feb 10, 2025
Margaret, our sales rep, was fantastic!
We’ve tried several new mover programs, but none have worked—until now. Welcome Wagon’s targeted program reaches new movers multiple times, which we believe was the game changer for us. Margaret, our sales rep, was fantastic! She listened to our needs and was truly invested in our success. We’ve seen a noticeable increase in new customers from the mailers.
Response from Welcome WagonFeb 11, 2025
Thank you so much for your wonderful feedback! We're thrilled to hear that our targeted program has made a real difference for your business. Margaret is truly an asset to our team, and we’re glad she provided the support and dedication you needed. Your success is our success, and we look forward to continuing to help you reach even more new customers. Thanks for choosing Welcome Wagon!
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Innovative Martial A.
Feb 5, 2025
Waste of money we gave it over a year
Waste of money we gave it over a year. I don't think we got a single lead. So $$$$ for 0 prospects. Asked to cancel they told me we have automatic renewal for another year. Did not mention a termination fee or way to cancel just said we have to stay a year. I will be fighting any fees.
Response from Welcome WagonFeb 11, 2025
We’re truly sorry to hear about your experience and appreciate you taking the time to share your feedback. Our goal is always to provide value and support to our clients, and we regret that we did not meet your expectations. Linda Farley has been trying to connect with you to discuss your concerns and work toward a resolution. We want to ensure you have all the information regarding your account and explore how we can address this situation. Please feel free to reach out to her directly so we can assist you further. 800-779-3526 We value your business and hope to find a solution that works for you.
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