WeGotSoccer.comReviews of wegotsoccer.com

Reading the Wegotsoccer reviews only after having placed my order for the size ten Zoom Vapor 14 Pro, which no other site had in stock, my spirits were dampened if I’m honest. But the shoes came delivered as ordered and in a prompt fashion.

The return policy is the worst I’ve seen. Also customer service is horrible. I’m sticking with soccer.com

Agree with non helpful canned response.with customer service. They do not care. Ordered July 31, 2021. Uniform was guaranteed to be in for first game if ordered by Aug 5. I ordered 2 different team uniform kits. One is ready but they won't ship because other kit is missing socks. More people should speak up! teams should stop using

Slow prep, shipping and same old story from customer rep. Ordered 1 month and 10 days ago, estimated 3-5 weeks shipment. 8 days ago I requested updated ETA and was told 5-10 business days. I called again today and got the same "canned response" of 1-2 weeks. Seems like that's their typical response. Games start this weekend and we have nothing! I wish we had another option to get uniforms.

My children's soccer club has used WeGotSoccer for a couple of years and each season the uniforms arrive later than stated. This year has been the worst experience yet. I ordered two of my children's uniforms June 8, 2021 and was originally told we'd receive them within 3-5 weeks. Today is Aug 16th and not only have we not received the uniforms, but we never heard from anyone from the company on why it was delayed and when it can be expected. To make matters worse, when I called to speak to with customer service to inquire about my order I was told they didn't know when my order specifically would go out, there wasn't a way to expedite my order to go out sooner, and I could not speak with anyone else to escalate the issue. At my request, the customer service rep finally took some ownership to at least inquire with the "production department" as to more specific dates on order completion and shipping options. Here's hoping that works out better than it has gone so far. 🤞

Shady business practice. I was told on "Chat" by staff that they had 3 of the uniform tops I needed (in stock) and that if I needed them I should pay for expedited shipment (2 day). I placed the order at that moment and saw it was in process. "Chat" told me that it will be in process for 2-3 days then ship. After 5 days I called back and was told - Sorry item is on back order. I said I need to cancel the order then and was told - Sorry you cannot cancel the order. I could "return" it, once I receive it. But....they would not cancel the order. So in a nutshell they are going to "expedite" ship an order to me that is on back order AND not refund or cover the shipping cost or return cost. I don't expect I will see any uniforms or refunds. Buyer beware! Shop local and with a reputable dealer.

The workers here were knowledgeable about my wishes for the first pair of cleats I bought in a half dozen years. They encouraged me to try on multiple pairs and gave me a solid run-down of the pros/cons in relation to what I was looking for (fit, durability, longevity, and price). Nice to get help from someone who has the same passion for sports as you do. Never felt pressured or hurried.

I’ve had a terrible experience with this company. I ordered uniforms for my children two months ago, and have not seen any portion of those uniforms yet. My children paid for these uniforms with their own money, and they have now played several games each without the uniforms that they paid for. Yet, this company refuses to offer even a partial refund.