WegmansReviews of wegmans.com

Purchased organic watermelons, opened them - they were mushy. I tried to return them for a full refund. The Wegmans (1750 East Ave) customer service manager first refused a refund, saying that this store doesn’t sell such produce, then she blackmailed me: ‘I’d give you refund and ban your name from all Wegmans. A store manager was called, he refused to check security cameras and contact two employees who helped me with purchase. It was implied that I switched labels on produce. Finally, refund for a half of paid price was issued and my name was banned, despite I’ve been a loyal Wegmans customer for 10 years.

This store is amazing! I used to live about 3 miles from the nearby Wegmans in my community. They almost always had what I was looking for and if they didn’t I could call customer service or write in and they would respond ASAP. The folks who worked there made a point of learning your name and were very helpful. I would sometimes shop at 2 or 3 am and while many of the counters were not open they ensured to pre-package many of the items for folks like me. I loved the cafe and take out food area and catering. Their bakery was to die for. Their fresh fruits and vegetables were always perfect. I now live 3,000 miles away and boy do I miss this store. I have found no store that matches it. Nothing beats the Wegmans experience.

I enjoy shopping at Wegman's. Their produce is exceptional, but overall they are pricey.

The layout of my local Wegmans is not ideal with the frozen section in the middle of the store. I'm used to picking up frozen foods last, which requires me to bypass it and then re trace my steps. A BIG plus for Wegmans is that they carry an enormous amount of brands and items that can be hard to find elsewhere. It's definitely not the cheapest store, but you can count on their brands tasting really good, and being a decent price.

I can't say enough great things about my local Wegmans! They have it all.....literally! Whether I am shopping for great organic produce or some obscure international spice for my creative cuisine Wegmans has it. Fantastic store, great items and fresh food.

I love Wegmans! The hours are convenient! They have everything that I need and the one I shop at has the wine selection inside the store! I tell my friends to shop there! My whole family shops here! I work around the corner on Main st which makes it very convenient for me to go to lunch there and to even pick something up after work! The workers are all kind and very informative!

My first job was at Wegmans, so I may be a little biased, but I LOVE WEGMANS! The store I frequent the most in Rochester, NY, doesn't have the best parking area, but the great customer service makes up for it. Also, I've noticed that Wegmans shoppers are, for the most part, very pleasant and helpful themselves. There is a great selection of items and the produce is the best around. Kudos!

From time to time I have purchased prepared meals from Wegmans. in all I have found a couple that were well prepared and though not expecting a fantastic experience they at least satisfied my hunger. Most recently I purchase a meatloaf meal with sides for myself and Chicken Marsala meal with sides for my wife. My wife was reasonable satisfied with the side of macaroni and cheese but was disappointed in the preparation of the chicken, it was a bit tough. My "mystery" meatloaf was most interesting. It seemed to be similar in consistency to the inner filling of a hot dog, sans the casing. Whatever spices were added to enhance the flavor were over powering and left an aftertaste that allowed my tasting the meatloaf for the rest of the evening. The roasted vegetables which i had as a side order were taste less and under cooked. The paste that was served up as mashed potatoes could have been used to hang wall paper. I guess you get what you pay for, however, what I got should have been for half the price given the poor quality. How about giving your cooks more training or perhaps you make a visit and try some yourselves.