Wefunder, Inc.Reviews of wefunder.com

Response from Wefunder, Inc.Jan 2, 2023

Hi Chris, Thanks for reviewing us. We are sad that you feel your experience has been 2-stars worthy. If you need assistance more than I already provided, please let me know. You can always reach me at [email protected]. We hope you will feel inclined to rate us higher in the future - let us know how we can help you. EDIT: Now that you have been taken care of and cleared up, would love for you edit your review if you see fit to better represent your experience. https://support.trustpilot.com/hc/en-us/articles/201839063-Edit-or-delete-your-review Merc Head of Investor Success Wefunder, Inc.

Response from Wefunder, Inc.Jan 2, 2023

Hi Tim, Thanks for reaching out. I can see that you sent an email to us and apologize that it took us a bit to get back to you, but out team takes a break during the holidays to be with their friends and family. We understand that it might be a small inconvenience for a short period of time for people, but as a start-up, we value our staff and try to give them some much needed time to recharge and refresh. I can see that you received a response on December 30, 2022. If you need anymore information, you can always email me at [email protected]. To address the phone number, we actually do have a number you can call. This was just not available over the holiday break as our staff would not be able to answer the call. We have several ways to communicate with us: Email - [email protected] (Responses within one business day or less.) Online Chat (Available when logged into the website, M-F, 10am-1pm; 2pm-6pm PST.) Phone - 628-266-4770 (Available M-F, 10am-1pm; 2pm-6pm PST.) Merc Head of Investor Success Wefunder, Inc.

Response from Wefunder, Inc.Dec 29, 2022

Hi Reto! Thanks for reviewing us. We are glad you have had a great experience so far. :) Merc Head of Investor Success Wefunder, Inc.

Response from Wefunder, Inc.Dec 25, 2022

Hi Dharmesh, Thanks for reaching out. I see that you have emailed us, but you haven't responded back to our email that we replied to you with. You can reach me at [email protected] with whatever your question is. UPDATE: We would really love for you to update your review, including star rating, to more accurately reflect your experience. Appreciate your consideration. https://support.trustpilot.com/hc/en-us/articles/201839063-Edit-or-delete-your-review Merc Head of Investor Success Wefunder, Inc.

Response from Wefunder, Inc.Dec 25, 2022

Hi Jim! Thanks for reviewing us. We are glad that you were able to get what you needed through the website. We are working to upgrade the app and hope it will have better functionality in the future. Merc Head of Investor Success Wefunder, Inc.

Response from Wefunder, Inc.Dec 25, 2022

Hi Jennifer! Thanks for reviewing us. We are glad you have had a good experience so far. We hope to continue that in the future with us. Merc Head of Investor Success Wefunder, Inc.

Response from Wefunder, Inc.Dec 25, 2022

Hi Robert, I'm sorry you felt your experience was not positive on the platform. The breakdown of a typical Wefunder raise is about 67% from the founder/team's personal network, and the other ~33% comes from our investment community. And 100% of the first 50k comes from your own network. Therefore, your network (close family and friends, professional contacts, connections from socials, etc.) is critical for a successful raise. Merc Head of Investor Success Wefunder, Inc.

Response from Wefunder, Inc.Dec 25, 2022

Hi there! Thanks for reviewing us. We are glad you have had a great experience with us so far. Merc Head of Investor Success Wefunder, Inc.