Hanna
Shipments are often thawed
Shipments are often thawed, replacing incoming ones but causing a delay in food intake. The added vitamins are industrial and not real natural ingredients.
Response from We Feed RawSep 19, 2025
Hi Hanna, we're sorry to hear about the condition of your recent delivery. With a replacement on its way, it sounds like you've already been in contact with our customer care team -- thank you for the opportunity to rectify this issue. Please don't hesitate to reach out with any future concerns or feedback regarding your experience. Additionally, our vitamin and mineral pre-mix is made up of both synthetic and whole-food ingredients. Because most of all these micronutrients occur naturally in our foods, we only add a very tiny amount of pre-mix to our formulas. Our formulas are 100% meat, organ, and bone with a tiny amount of vitamin and mineral pre-mix, which is added for full and proper nutrition. With guidance from our PhD animal nutritionist, we've chosen this pre-mix carefully and it is a proprietary WFR blend.


