We Feed RawReviews of wefeedraw.com

Customer service isn't robust enough to handle communication with its customers. We needed to connect with them for assistance and never received a response. The human experience is missing. Their website says the fastest way to reach someone is via text and that they are "lighting fast during business hours". I attempted to reach them for two days during business hours with no return message or call. Update: After Wefeedraw replied to say they emailed me, no such email exist. Maybe it was an auto response? Again, the human experience is missing. This company and product might work for some but it's still an annoying experience if you run into a situation where you need a little help.

I didn't get a chance to make a valid selection on the starter mix as I didn't use it yet. I'd like to use it as a supplement. My dogs received some WFR from a friend to get them started and transitioned from a different raw diet and we didn't really need the starter. I believe I saw an immediate change in my elderly dog who is now 9 years old. He was on anti-inflammatories, Chinese tincture, and pain meds. The short story is I now have him just on the tincture and I'll be seeing the vet for that this week. I see a huge difference in his level of activity, comfort. I based my decision to purchase WFR on other reviews that they saw a difference in their elderly dogs as well. Well, I see the same result. My boys love WFR and the new puppy age 6 months old is a maniac for it. He claws at the cabinets in the kitchen, I'm having to teach puppy manners when I feed both dogs at the same time, he is obnoxiously obsessed with WFR. I love that my boys are doing noticeably so well on this food. And it is so easy to feed as well. Not a problem at all. Customer Service has been so amazing and responding to any questions.

I started feeding my pet a rotational diet about a year and a half ago and eventually decided to transition her fully to raw. I had been buying her food from a local farm, but with my schedule, I could never make it there during their limited hours. I tried Mave before, but I wasn’t a fan—there was no clear information on what I was actually feeding my pet. On top of that, the packaging required so much freezer space that I would’ve needed a second freezer, and the food was meant to be fed while still frozen, which just didn’t work for us. She’s a senior dog with health issues, and I’m willing to try anything to keep her with me as long as possible. When I switched to We Feed Raw, I was so relieved to see the food arrived properly frozen (unlike the other company, which delivered it thawed). The customer service was excellent, and the communication and personalized recommendations went above and beyond what I expected. I would highly recommend We Feed Raw to anyone, especially for pets with special needs.

The boys love their new food (2 miniature dachshunds 10 & 10.5) Gobbling it up. I am super happy with the experience so far. The communication, detailed information and shipping. My only issue is with the packaging. I do wish it was easier to open up. Maybe with a corner that you can lift up to remove the top or something easy like that. Otherwise we are happy with out choice to add We Feed Raw to our healthy happy holistic home!

So far, we love We Feed Raw! A little back story...my XL American Bully is 2 years old and has had terrible allergies since he was a puppy. We allergy tested him at the dermatologist when he was 10 months old. Since then, he's been on numerous antibiotics for skin infections. He also regularly gets Apoquel, Cytopoint, immunotherapy injections and medicated baths. Unfortunately, he still gets skin infections, just not as bad as they were. Before going back to the dermatologist to get more medications, I started doing some research on alternatives options. Raw diets came up often during my research, but it was a very controversial topic. The main thing I kept seeing was making sure the Raw diet is fully balanced. I quickly became overwhelmed. I found We Feed Raw and saw it was balanced. I scheduled an appointment with a holistic doctor to discuss raw diets and show them We Feed Raw. I just needed more education from an expert before making the jump. She reviewed everything and said We Feed Raw looked like a wonderful company. I immediately felt better and started the transition. I was a little nervous because my dog has always been a finicky eater with kibble. I've always had to have different toppers on hand to encourage him to eat. The first day I added some of the raw to his kibble, he practically inhaled it. I've never seen him eat that well! It's now been almost 2 weeks and he's fully on raw with some additional supplements & toppers such as different fruits, veggies, etc (recommended by the vet). He now salivates and spins in circles at meal time. He's finally excited to eat and finishes all his food! Maybe it's just wishful thinking, but he also seems less itchy! I'm hopeful in the near future we can start decreasing his Apoquel dose. *fingers crossed* We also appreciate how easy it is to adjust his profile/order on the website. We initially were going to do 50/50 kibble and raw. The vet recommended doing full raw or nothing, so I needed to adjust our order. It was super easy to do! I'm also a bit confused about all the poor customer service reviews. Every time I've emailed We Feed Raw with questions, I've received a response promptly within an hour. Everyone I've spoken with had been incredibly kind and helpful. Overall, we've been very pleased. I've told many friends about it and they are also considering switching. If you're debating on making the switch...DO IT! Your dog will thank you.

We absolutely love We Feed Raw! I have used so many different types of foods and nothing ever seemed to be good enough. And I am not going to lie I was skeptical about raw until I thought I need to give this a shot. I have not looked back!! My Sadie is picky and she will devour this and then roll her body around the couch and have what we call contentment ceremonies! My sweet boy Brutus does circles when breakfast is ready. Their coats are clean and hydrated, poops are small, and they are just overall so healthy!

The website is easy to navigate, the food is excellent quality, and my German Shepherd, Sampson, has been eating raw but different brands. When I first gave We Feed Raw to him he walked away from it; then I remembered the Start'r mix and added it to the rejected food, and he ate it right up! Typical GSD, he's suspicious of changes, but he really has gotten to enjoy this food.

So far, it's only been a few days, but our dog LOVES mealtimes and as far as I can tell, no digestive troubles. We're only going to 50/50 for now, because I had JUST ordered his food and i want to use it up. If all goes well, I will see if we can go to 100% raw.