Wedgewood PharmacyReviews of wedgewoodpharmacy.com

After several bad experiences with this pharmacy endangering my pets health I had to switch to another compounding pharmacy. Orders delayed for weeks and weeks. Promised shipping dates delayed multiple times and even cancelled just days before promised shipping date and after weeks of being delayed. When your pet requires medication you can only be so patient, and I have been extremely patient over and over again. Techs recommend giving 3 weeks for med to process and ship, but even that is not close to enough time. Packages have not only been extremely late but also lost. Paying for expidited doesn’t help. One day shipping items have taken several days to ship, and when you call there’s always an excuse “running behind” “call your vet and ask for something else” This place cannot be trusted especially if your loved animal requires certain compounded medication daily. They’ll fail you over and over. I am not one to write reviews but after giving them too many chances I have to let anyone who loves their animal and depends on medication on time for it to stay healthy- DO NOT use this pharmacy. They are lazy, they do not care, and they are full of excuses and broken promises. My vet will no longer use them, that says enough!

I’ve had a very similar experience with Wedgewood as many others have shared. My dog has a serious medical condition that requires medication to be given on a strict schedule. I communicated well in advance with both my veterinarian and Wedgewood Pharmacy to ensure the prescription would be refilled before running out. My veterinarian completed their part promptly. However, after I submitted the order through Wedgewood’s online system and selected expedited shipping, I was informed that they were backed up and that my dog’s medication would be delayed by nearly a month, with no options or solutions offered. This was extremely concerning given the medical necessity of the medication.

Horribly slow with filling rx. I do not understand why it takes up to 15 days to get my pet's medication! I am currently looking for another vet pharmacy because the hassle I've encountered with Wedgewood is not worth my money!!!! Look somewhere else for your precious pet's meds.

Worst. Company. Ever. I placed an order on December 9th and, weeks later, still had no meaningful update. There is no proactive communication whatsoever; the only way to get information is to call them directly. I ended up doing this while out of the country, which in itself is unreasonable for a paid prescription order. When I finally reached customer service, I was told the medication would ship via standard UPS, that a tracking number technically exists, but that they could not tell me when the package would actually ship. Their advice? “Just keep checking the tracking number until it updates.” That was the extent of the help offered. This medication was needed before I left the country. Instead, I’m now likely waiting until after Christmas, putting my animal’s care at risk. The most frustrating part: after paying $85 for the medication and shipping, the customer service representative told me my only option at this point was to contact my vet and pay to have it refilled somewhere else if I wanted it sooner. So to summarize: Terrible shipping timelines No transparency or status updates Unhelpful, dismissive customer service Zero accountability after taking payment This will be the last time I ever use Wedgewood Pharmacy. If you care about your pet and want reliability, communication, or basic competence, I strongly advise using literally any other pharmacy.

Complete lack of transparency. HORRIBLE customer service.

This company takes excessively long to compound and ship prescriptions. My dog is on heart medication (pimobendan). I ordered it on 11/30/25, and it is still in transit. This is the second occurrence of the same issue.I used to be with Chewy Pharmacy and switched at my veterinarian's request. Going back to Chewy

I have a very ill pet and it took 12 days for this pharmacy to fill his prescription. I had to contact them multiple times, and each time was promised that they would expedite it. I'm lucky my pet survived awaiting his medication. If you can't fill prescriptions in a timely matter, you shouldn't be in the pharmacy business.

Worst customer service. If you want to have to chase them for days and have to call multiple times to get a simple prescription processed, by all means use this company.