Web Trade-In LLCReviews of webtradein.com

When emailing with Eric, he got back to me right away. He was courteous, friendly and fast. I will definitely use them again

They were offering the most so I decided to give them a try. I sent them a device in flawless condition and was told it had a small scratch on it. It didn’t when I sent it, so who knows what happened while it sat around in their facility while waiting to be inspected. It took 6 days AFTER delivery. They said people were sick so it happens. The communication was appreciated while waiting. They offered a lot less which I initially declined. However, if I wanted it back, I would need to send them a label or pay for the insurance on the return shipping (otherwise they would only send it back with budget shipping). I took the lower offer and they sent payment quickly after that. So it could have been worse. Lesson learned… I will go back to using the more reputable companies out there. I’ve never had any issues like this with the more well-known trade-in companies.

They are very quick and responsive Kevin is very good!

Very friendly & communicative service, would definitely work them again 100%

Very easy process, fair pricing, quick payment and excellent service! Thank you!

Trade was fine

Quick response and fair deal.

Just be aware that they will pick on the tiny scratches that is not even obvious and grade the phone as good instead of flawless. I took the offer and wish they paid more