WebHostingBuzzReviews of webhostingbuzz.com

Signed up after seeing a recommendation on a forum. Paid via Paypal and moved my files and exported database. Received an email shortly saying that account is flagged as high risk and need my copy of passport. Really? For $8/month subscription paid via Paypal, you need copy of a passport??? what kind of joke is this? What era they are living in? People are buying $1000 worth of airline tickets online these days only giving payment information. I didn't want to test how far their ridiculousness goes. Cancelled right away.

My title says it all. Currently moving to another host.

I am using WebHostingBuzz re-seller hosting account since last 8 years. Their server are not good and their technical staff is not efficient to keep their server up and running all time. Today all my clients websites down from more than 4 hours and I just spoke with their Customer Support ALEX and he told me: "Alex.S: We have good news for you. We just recently received an update from onsite Technicians and expect the issue to be resolved within 1-2 hours from now." After 4 hours of downtime he is telling me it will take more 1 to 2 hours. Other horrible thing is their own company website also down. I dont recommend them to anyone how are expecting 99.9% uptime. The only good thing is their customer support you can connect quickly but its helpless when its matter of downtime. THEY MUST REMOVE 99.9% UPTIME from their website which is not at all real.

First I will say that it's great you can always get a hold of the support on their website chat (not that they're very helpful with server issues). The price was right when I purchased, but I have had an incredibly awful experience with my webhostingbuzz reller account. The server was down often, the support wasn't very helpful, and it seemed like they were more interested in the money and tricky terms of service than offering a quality service/product. It was a rough journey throughout, but one big thing at the end was that their free domain that they gave me for every year that I had a reseller account... when I wanted to transfer away, they charged me $12 for every year before they would release my domain. They said they legally owned it and that I had to pay them for every year they paid for my registration fee. I paid them $xxx/year in hosting I figured the free domain was actually free. Anyway, overall I would STAY AWAY from Web Hosting Buzz and go with another company!

I have been with WHB for almost 10 years. During most of this time, their service was outstanding. In the past 2 years it has gone beyond horrible. I had a similar experience where they changed the IP of my server without telling me, and I was down for hours. The people working support have no clue, and just ask dumb questions not related to the issue. If you don't need a dependable site or helpful service then this is the hosting company for you. As for me, I am moving to a hosting company that I cannot name because I guess it is against the guidelines.

I sent an email to my entire company and Chairman of the Board announcing that our new website was up! Things were going splendidly until 2:30pm when the server we were hosting on went down. It didn't come back up until after 10:30pm. Customer Service couldn't give me any ETA at all, I spent the day refreshing our page praying for it to come back up. Immediately started the process of switching to 1and1 once it came back up. I am really glad I did because 5 days later, I noticed my site was down again. After reviewing the WebHostingBuzz blog, I noticed that they made a comment on their post about changing the IP address of the server my site was hosted on. I wasn't made aware of this at all, so my A record was pointed to the incorrect place and my site had gone down yet again. Thankfully, my site was ready to go with 1and1 so I simply pointed to their IP instead and was back up in no time. While I appreciated that the WebHostingBuzz support team was always readily available by chat and they claim their outage was very rare, I cannot recommend this web hosting company.

That does not happen, but I've had my services and offline customers all morning. We are serious? Just after contacting more than 6 times the technical support, they told me to wait for tickets. But still I hope nothing, my customers expect, lose visits, lose money, hours of management .... The solution? > Immediately switch to another hosting seriously. The support given to customers is not at all good. Support for imediata management does not exist, but more than 24 hours of waiting .... Well I'm not happy, because after all it is only 1 IP you should get right and even that.

It's now Tuesday. All email and Web hosting services have been down since Sunday. Customer support says they had a hard drive failure. They still haven't installed a replacement. Hard drives fail. It's common. Replace it. Restore the data from a backup. Everybody is up and running. That's apparently not the case with this company. Moreover, they don't provide status updates nor an ETA. Do yourself a favor and pass these folks by.