John
WEBFLOW HOSTING SUCKS
The performance of this platform is AWFUL. The hosting SUCKS and can't handle small number of concurrent users. Customer service is a waste of your time. Save yourselves the hassle and stay well away
Webflow is a Website Experience Platform that empowers modern marketing teams to visually build, manage, and optimize stunning websites that offer both the consumer experience teams expect and the enterprise-grade performance and scale they need. With AI-driven personalization baked in, Webflow helps teams significantly boost conversion rates, translating directly into measurable business growth.Today, over 300,000 of the best companies in the world from The New York Times, Dropbox, Away, Clear, Lattice, Vanta, TED, IDEO, Greenhouse, Checkout.com to Orangetheory Fitness build, manage, and optimize their websites on Webflow. Founded in 2013 and based in San Francisco, Webflow is backed by Accel, CapitalG, Silversmith Capital Partners, Y-Combinator, and Draper Associates.
Webflow (webflow.com) has 239 customer reviews on Five Star Index, with an average rating of 1.9 out of 5.
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IT & Communication · Spring Valley, California
Excellent

IT & Communication · San Francisco, California
Excellent

IT & Communication · San Francisco, California
Excellent

IT & Communication · Los Angeles, California
Excellent
239 approved reviews, newest moderated first
John
The performance of this platform is AWFUL. The hosting SUCKS and can't handle small number of concurrent users. Customer service is a waste of your time. Save yourselves the hassle and stay well away
Maria H.
I spend hours setting up a theme. The theme had a CMS support that I didn't need and I tried to remove it. This is not possible. They strategically added this option because it is increasing your monthly plan by double. There is no way to remove it, once its added. The support doesn't exist either. They closed all avenues to force you to pay extra. Do not waste your time!
Lucio
El servicio es bueno, pero cuando queres intentar usar tu dominio custom, debes pagar. Cuando intentas pagar (pasar a Basic), te dicen que debes eliminar todos tus cms (blogposts), a menos que pagues aun mas (por CMS). Eliminar los CMS es innecesariamente dificil, cuando podria ser automatizado. Esto es una estrategia perversa y no la acepto.
Matthew S.
Stay well away... Ignored my requests to cancel then took payment anyway... Cowboys
SarahMcK
Soc-2 requirements state we need certain headers on our website but webflow is actually blocking us from being able to add the required headers. Their rationale is that we have to upgrade to "enterprise lite" for $15k annually in order to add the standard headers (we pay less than $300 annually right now). For context, we added these headers to our product websites within minutes and achieved A+ ratings. Webflow is actually blocking us from being soc-2 compliant unless we shell out $15k additional every year for the ability to add "custom" headers -- what they call "custom" are industry standard headers that any soc-2 compliant website needs to have in place. Our website is a 9 page static website with just text. I would not say Webflow is secure or soc-2 compliant given this experience, I would call them "soc-2 optional" - and only an option if you pay 49x the regular price for a basic website.
James A.
I rarely write reviews but wanted to comment on my refund experience. I noticed I had forgotten to cancel my account and was charged today. I requested a refund and it was approved immediately and the money was sent a minute later. Good experience.
pixiequeen
customer support terrible... none existent. site crashes constantly, thinking of switching to framer
Federico T.
Four stars because they don't have a good support, otherwise it would be a five stars service. It's not meant for newbies, it's a pretty good platform and it's way better than having your own WordPress IMO.