WebEyeCareWelcome to WebEyeCare, your source for the lowest prices on contact lenses. We constantly strive to exceed our customers expectations by delivering name brand contact lenses at the lowest possible prices. All contact lenses dispensed by WebEyeCare are the exact same lenses as prescribed by your doctor and are delivered to you in sealed containers direct from the manufacturer. At WebEyeCare, our primary focus is providing our customers with the dedicated personalized customer service combined with the lowest prices on the internet. WebEyeCare offers a wide variety of contacts including colored, toric and multifocal lenses that will surely fit your lifestyle!
WebEyeCare (webeyecare.com) has 1,039 customer reviews on Five Star Index, with an average rating of 4.2 out of 5.
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Vision & Hearing · Pittsburgh, Pennsylvania
Excellent
Vision & Hearing · Allentown, Pennsylvania
Excellent
Vision & Hearing · Bangor, Pennsylvania
Great
Vision & Hearing · Old Forge, Pennsylvania
Great
1,039 approved reviews, newest moderated first
Rick C.
The shipping of my order was botched. I reached out customer support team over three times to get correct information about my shipping status. The link provided showed "staled" information about the shipping status, so it seemed like the tracking number was not good. Although the support team was professional, I never got any updates after each escalation - so I had to continue to escalate. Eventually the contact lenses were delivered.
Robin H.
I ordered my contacts on WebEyeCare and was very pleased at the ease of ordering and the lower cost of getting contacts through the mail. My eye doctor has very limited hours and I am frequently unable to get there, due to work, to pick up my contacts. The convenience of having them mailed to me is the best part of ordering through WebEyeCare. The delivery was not too long in arriving, so I had my contacts within less than 2 weeks.
Response from WebEyeCareFeb 25, 2021
Thank you so much for your kind words and recommendation! We greatly appreciate it!
Lars K.
Be very carefull with this company. They advertise one price and try to charge you much more. In my case $62 advertised and when I tried to order same it was $83 ! What a scam. They now advise they will beat anybody price but that is in fact not what is happening. They advertise one price and when you try to check out/reorder they add another $20 !! What a sad way of trying to overcharge potential repeat customers.
Response from WebEyeCareDec 21, 2020
Thank you for contacting WebEyeCare. We do guarantee the lowest prices and we will beat any competitor's total, before any promotions or discounts are applied, for you with our 101% low price guarantee. Please let us know if you have any additional questions. Thank you!
Rina K.
Very easy to order and got delivered in few days
Response from WebEyeCareFeb 25, 2021
Thank you so much for your kind words and recommendation! We greatly appreciate it!
Luis Gabriel T.
Ordered in November, didn’t receive any info that order “had an issue” until I was wondering why I couldn’t see, and checked back.
Peter F.
I would give zero stars if I could. Ive called, texted and emailed them several times to cancel my order after they emailed me saying that my prescription had expired and wouldnt be sending my order. A week later they emailed saying my order was on its way. I had already purchased contacts from another company. I cannot get them to respond!
Response from WebEyeCareDec 21, 2020
Thank you for contacting WebEyeCare. Your order was verified after you advised us that Monica at your doctor's office would approve the order. Our records show you were provided with a prepaid return label to send back the unwanted order. Once it is returned you will be refunded, Thank you!
Lee
Their customer service has gone down the drain. Been a loyal customer for years. Now can rarely reach someone on the phone or over email/chat in general. Had a box of defective contacts and felt pretty ganged up by the staff. One girl said "oh I heard about this, you're the one who said that the contacts gave you covid". ??? I think what I had said to a different rep was that I was scared for a second that I had covid IN GENERAL when all I saw was blur when I put contacts in... Not caused from the contacts themselves. But it seemed like they were making fun of a customer which is totally unprofessional and bizarre. Different reps keep telling me a reorder request has been put through but I still haven't received a confirmation email after two weeks. I've called and emailed probably over ten times. Never ordering from them again. Super disappointed and additionally feel bullied.
Dora J.
They USED to be fast and reliable! I made the mistake of signing up for auto reorder and have been getting the run around for two weeks. I cannot get an answer from anyone there, if and when they do answer, as to why my order has not shipped, very frustrating!!! I cannot recommend this company anymore.