WebEyeCareReviews of webeyecare.com

I was a first-time user of Web Eye Care and my experience was excellent, indeed! The entire process was very easy from start to finish. The ordering process was explained extremely well and was user friendly which allowed me to make my purchase in a stress-free manner. My contacts lenses came on time and I did not have to wait for them long, at all. All in all, I was extremely pleased with this company and will definitely be ordering more contact lenses from them. And I am so happy to have my new lenses so quickly!

Very easy to place order. I'm pleased

good quality, and price. however on my last two and only orders my rx was not in stock and had to wait 3-4 weeks to get them. Customer service is just fair.

I've been ordering contacts from Web Eye Care for years. Fantastic experience every time!

This company is the worst. Already reported to BBB. My order looks like it will be pending forever.

**editing after (finally) receiving my order. While I am happy that my order was EE-filled after the initial order never arrived, the customer service left much to be desired. I have been a long time customer of web eye care, and normally have no issues at all. And price is great. I will likely continue ordering from them, but hope I don’t have to call customer service again.** I ordered on December 7th and still have not received my order. When I called customer service, I received the following response: “Ma’am, it’s coming. I can’t do anything about delayed mail”. There have been no updates to my order since December 19. At this point, based on the order delays and terrible customer service I would reconsider buying from web eye care again.

Great website, hard-to-beat pricing, excellent service. EyeWebCare's Reminder emails for when it is time to reorder are life savers for daily-lenses. ONE TRIVIAL COMPLAINT AND MAYBE IT IS A SECURITY PRECAUTION: CAN NEVER SUCCESSFULLY LOGIN WITH LAST ISSUED PASSWORD. DRIVES ME CRAZY!

Ordered contacts for my husband at the beginning of December. They took 2 weeks before they were shipped out of their facility. Once the contacts finally arrived they were the wrong prescription. Attempted multiple times to reach customer service via phone and no one answered. Left voicemails with no response from the company. Finally got a hold of a live person and they told me to send an email with pictures of the contact box....never responded. Sent another email to the help center and it’s been a week and no response. So now we have 6 boxes of contacts that can’t be used and can’t get ahold of anyone to get a refund.