WebEyeCare Reviews | Read Customer Reviews of webeyecare.com

WebEyeCareReviews of webeyecare.com

4.21,039 reviews
Vision & Hearing
10 Canal Street Suite 205, Bristol, Pennsylvania

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WebEyeCare

About WebEyeCare

Welcome to WebEyeCare, your source for the lowest prices on contact lenses. We constantly strive to exceed our customers expectations by delivering name brand contact lenses at the lowest possible prices. All contact lenses dispensed by WebEyeCare are the exact same lenses as prescribed by your doctor and are delivered to you in sealed containers direct from the manufacturer. At WebEyeCare, our primary focus is providing our customers with the dedicated personalized customer service combined with the lowest prices on the internet. WebEyeCare offers a wide variety of contacts including colored, toric and multifocal lenses that will surely fit your lifestyle!

WebEyeCare (webeyecare.com) has 1,039 customer reviews on Five Star Index, with an average rating of 4.2 out of 5.

Also known as: webeyecare.com
Website: webeyecare.com
Category: Vision & Hearing
Location: Bristol, Pennsylvania
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 56% of reviews.
Latest: Most recent review: October 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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WebEyeCare reviews

Showing 65 reviews with 4 stars · Clear filters

Angela T.
May 28, 2026
Company that cares
Purchased 1 yr supply of contacts, had some issues but spoke with mark and he has went above and beyond to correct what happened, I truly believe this company cares about me as an individual and my health. I will be purchasing in the future just might have to follow up with them but not a big deal
Response from WebEyeCareJun 5, 2026
We are grateful for the opportunity to make things right and appreciate your patience throughout the process. Providing excellent customer care and supporting our customers' eye health are top priorities for us, so it means a lot to know you felt valued as an individual. We truly appreciate your trust and look forward to serving you again in the future.
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Pamela F.
May 2, 2026
Rx is stored
Rx is stored, for a year, and website has your previous orders for ease of reordering.
Response from WebEyeCareMay 6, 2026
We are glad you’re enjoying the convenience of having your prescription securely stored and easy access to your order history. Making reordering quick and hassle-free is a big priority for us. We appreciate your support and look forward to helping you again!
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Steven D.
Apr 19, 2026
Delivery box crushed and most contact packed were damaged
It was not exactly your fault but the box my contacts came in was crushed. Many of the internal packs of contacts bursted and the packages were stuck together. Very disappointed I contacted your company by email with pictures. Very disappointed. I cannot believe the postal service saw such damage to the outer container and continue to ship it to me. Web eye care did a great job responding to my situation. Sent a label to return the ruined ones and sent me new ones.
Response from WebEyeCareApr 20, 2026
Thank you for bringing this to our attention. The damage appears to have occurred during transit. We can assure you the package left our facility in perfect condition. One of our managers reached out to you to make this right. We are also raising this with the shipping carrier to help prevent similar situations in the future. Thank you for your patience, and we look forward to getting this resolved for you as quickly as possible.
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Donna D.
Apr 7, 2026
Thanks Mark!
After posting a review regarding incorrect contacts received and unhelpful response from initial person I contacted, I corresponded with Mark. He apologized profusely for the error and the way that my case was handled. I was refunded for the incorrect contacts as soon as they received them and received a box of the correct ones at no charge. I really appreciate his handling. Although the free box wasn’t necessary, it showed me that they truly did care about the service I was given.
Response from WebEyeCareApr 7, 2026
Thank you for bringing this to our attention. Your feedback is incredibly valuable, and we’re actively reviewing our processes to improve how we handle situations like this in the future—particularly when it comes to speeding up resolutions and offering more flexible options. We have a manager reaching out to you to make this right. We truly appreciate your patience and the opportunity to improve.
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Janice
Mar 21, 2026
Ordering contacts was relatively easy…
Ordering contacts was relatively easy and they were delivered quickly. The only reason I didn't give a 5 star is that now that I ordered a years supply, they are offering me a discount through the rewards program, which is pretty much worthless since I just paid about $1000 for the year already and don't need more. They should have just offered a coupon up front.
Response from WebEyeCareMar 25, 2026
We are happy everything went smoothy with your order! Our team will reach out about the discount information you received.
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Anonymous
Mar 18, 2026
Customer service
There was an issue with my original order but they corrected it promptly.
Response from WebEyeCareMar 19, 2026
It’s rare, but sometimes there is a human error with packing a shipment. Getting the correct prescription is incredibly important, and we take this seriously. The correct product was shipped out with overnight delivery. You should receive the new shipment today. Thank you for bringing this to our attention, and we are glad we were able to get this corrected for you immediately.
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Corinne D.
Feb 16, 2026
I got my contacts and I like them…
I got my contacts and I like them however the prescription on the box and what you send me was mixed up you had my left and right away switched around. It was a little uncomfortable until I figured my husband figured it out
Response from WebEyeCareFeb 16, 2026
Thank you so much for your feedback—we really appreciate you taking the time to share your experience. We’re glad to hear you like your contacts. We shipped the product that was listed on your prescription. We’re glad to hear you and your husband were able to figure it out. We do not mark the products intentionally, so that customers can return or exchange products without any charges. Thank you again for bringing this to our attention.
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Joe
Mar 16, 2025
Good value and easy ordering process…
Good value and easy ordering process and shipping.
Response from WebEyeCareMar 17, 2025
We're so glad you enjoyed your ordering experience!
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