WearsafeReviews of wearsafe.com

I lost my wearsafe wearable and contacted customer service. A bit dismayed they couldn't really help me. I could see from the App that the device was in the area but I was on a bus going to the airport and I couldn't really search for it. It was attached to my purse and had been since I purchased it and never fell off - until I really needed it on a solo trip! I felt there should be a way they could have unpaired it for me instead of me running through the airport trying to catch my flight while worried about where my device ended up. Of course the bus driver never found it and the bus company can't find it in it's lost and found so I am forced to purchase a new one. More help would have been appreciated. I was terrified someone would set off the alarm and scare the heck out of my teenage daughter at college since we use it to keep track of each other in case of emergency. I was lucky that I was able to contact her before someone pushed the button! Other than that flaw I am satisfied with the their customer service and the product though if I do lose this wearable I won't replace and we'll stick with Life 360 which doesn't have a device and is less expensive.

Had a good experience with customer service staff.

I like the concept of this device. However, I used the tag clip on my run the first time I got it and it flew off my waistband. I will use a lanyard attachment for my replacement. It was impossible to find the tag unless I sent an alert to my network that provided the location. Future suggestion-It would be good to allow the main user to find a lost tag without using the alert.

I contacted Wearsafe to explore partnerships between our two companies and I received an immediate response. I will definitely become a Wearsafe consumer!

So far it is great. Gave it a couple test runs and it was fine. The bad part is the battery life is ridiculous! Less than 2 weeks. Seriously needs to either have an on/off switch or to be rechargeable. I keep it clipped to my purse and put it in my pocket when I show a house. The app is great too but it defeats the purpose of having something discreet to push. I am not sorry I bought it.

I’m a pet sitter and this device makes me feel safer going into strangers homes.... I live in a rural area and dog walking can be pretty isolated so Wearsafe is an added safety feature.

No cell coverage no way to use it also not an emergency contact service. Needs the ability to contact emergency services

The product itself is quite cheap. When it first arrived, the battery compartment was broken. Once that was resolved, there was an issue with the battery dying very quickly. When I contacted customer service, I was told that it is an ongoing problem with the iPhone and the Wearsafe, and just to buy a new battery. An unacceptable solution. I would not recommend this product to anyone. Their customer service has been unhelpful as well.