WearsafeReviews of wearsafe.com

Great idea, product attachment flawed. The attachment broke off after only a few months of normal pet sitting. At least it fell off at my home. What happens when you have a real emergency and get knocked down by a large dog or worse? Its way to fragile to help in those situations.

Still was vague in the answer and didn’t feel like my question answered.

My wife's Wearsafe tab went unused for at least a few weeks after the battery died. Totally our faults but my wife and I were not good at remembering her tab when heading to the grocery store. After each trip we returned home to realize that we still needed to replace the battery. Finally, one day at the store I remembered that we needed to replace the battery and didn't have the tab but pulled out my phone and started scouring the web for the battery size. Quickly, I realized that it was harder to find than it should be. In addition, it was impossible to call directly to a customer service agent. I did use your website feature that requests a call back. That call came fairly quick (I was still at the store). The representative seemed slightly frustrated for two reasons. First, I didn't properly fill out the call request form (there wasn't a good way for me to do that with my problem - I did the best I could). Second, she said I could have found that information in the FAQs. She got me the information I needed but I was left thinking that the whole issue should have never been an issue. Why doesn't a quick google search for Wearsafe battery or a search on your website using similar terms return an adequate answer? I also attempted to download a users manual. But couldn't find one. Anyway, just some thoughts. We ended up with the proper batteries.

I like the concept of this device. However, I used the tag clip on my run the first time I got it and it flew off my waistband. I will use a lanyard attachment for my replacement. It was impossible to find the tag unless I sent an alert to my network that provided the location. Future suggestion-It would be good to allow the main user to find a lost tag without using the alert.

The wearsafe is a good idea but it is so hard to open the battery compartment door when there is no battery inside. I eventually needed to pry it open with a small screwdriver. I was afraid i was going to break the cover. The suggestion that the clip to open the door needed to be cold seemed weird as even after I put it in the freezer it still would not work. The rubber clip was not strong enough to pull out the cover and the clip would not stay in the slot to be able to pull out the cover. A design change needs to happen to allow new users to be able to get the cover off when there is no battery inside.

Little difficult set up. No instructions provided. Confusing. Contacts need to subscribe to app.

It's been a priblem

It took a long time ti receive because it was lost in shipping and had to be resent ,so didnt arrive forchristmas as hoped, but it final arrived.itwas a present somy daughter would have to be the one to review it since she is the one using it.