PluflReviews of weareplufl.com

BEWARE! This is a complete SCAM of a company. I ordered a bed on July 30th. It’s Sept 8th and never received my order. Company is refusing to refund my money. It’s a complete scam. Stay away at all possibly costs!!!!!

I am from Canada, where apparently this was invented. Was going to order 1, had it in my cart. Then did more research. 1. My order summary says i am paying USD, even tho I had switched to CAD on the site. 2. The “30 day comfort guarantee” makes no sense, since return policy wants product in original packaging. You cant put toothpaste back in the tube. Enquired with Customer service and they advised, “due to the cost of shipping, we don’t accept returns from Canada. They never did clarify what my credit card was actually going to be charged. PREDATORY MARKETING: Since i put the product in my cart (never checked out), I have received at least 3 emails and text messages per day, urging me to check out. Just based on this ridiculous harassment let alone the other issues, I would never deal with this company.

No assembly guide. Noah sent email with link to assembly video. Guess what? The video did not work. Only sound. 3 weeks later and it still doesn't work. They did mail the missing guide. Had time slot to assemble when received. Have been trying to fit it in ever since and tried the video link again today when I had a few minutes between care giving. Save your time and energy and get one of the great shaggy ones that dogs love from furhaven for a fifth of the price. They are huge, already assembled and dogs love them!

I never received my order.

I was scammed by this company. I ordered a plufl on President's Day to take advantage of the sale. They immediately charged my credit card even though it was not to ship until mid April. I contacted them 4/18. They said it would ship by the end of the month for sure. I still did not receive a shipment notice. I contacted them again asking to cancel my order and received no reply. They are selling the same plufl on Amazon and giving about a 3-day delivery for those.

Ordered product in October 2022. WhenI still hadn't received product by February 2023, I sent an e-mail and was told there was a problem. 3 weeks later I sent another e-mail asking what the problem was an was told it was a problem sending to my shipping address. They would send me another product if I paid for shipping. I asked for a refund. Was told refunds were not offered but would be sent the product free of charge. That was over 3 weeks ago. Do not anticipate ever receiving product. Also am out over $400.00.

Horrible company I've been trying to get the Gray bed now. They want me to buy another one are they going to charge me a $150 for a new cover?

Really love the two plufls I received, but very disappointed that the third one, that I ordered back in December, still hasn’t arrived and it’s now the end of February. I have reached out to express my concern, but still no Plufl. It is creepy to think that they took my money and I haven’t any recourse when the product never arrived.