PluflReviews of weareplufl.com

i am in love with my Hugl from Plufl. Since getting it, I sleep more soundly since I’m not tossing and turning as much. The cooling feature is fantastic. I’m not waking up drenched in sweat anymore. Love this product and highly recommend it! The one frustrating thing was customer service. I had a coupon that wasn’t applied even though the amount showed it as being viable. I contacted customer service only to. e told the discount had been applied. the math didn’t add up but by then I had the Hugl and didn’t care.

The warehouse forgot to include the extra pillow cover in my package and when it arrived the tracking number said that the order was completed. So, I emailed Plufl's customer service and they corrected the mistake immediately by submitting the order again and even provided a new tracking number for the pillow cover that came a few days later. I am pregnant and the cooling noodle pillow has been fantastic during the hot summer while also being a space heater myself.

So I bought the Hugl pillow for my boyfriend’s birthday and we absolutely love it. Unfortunately the zipper on the cover separated after the second wash and we were pretty sad but after emailing customer service and sending some photos they shipped us a new one for free! Their responses were prompt and the interactions were overall very pleasant and helpful, and best of all pretty stress free. Very happy with this experience.

The product detail was very informative. Customer service responded in a timely manner. I am very happy with my order !

Great products! Great Service! I purchased a Hugl and you can see and feel the quality of the product. It has improved my sleep tremendously. Thank you Plufl!

I love Plufi - I love their products, and I love their customer service. I never thought I would be comfortable in a bed again, and then I purchased a Hugl Cooling Body Pillow. Seriously, I have never slept this well in years. Above and beyond that, however, is their customer service. Marthy has been amazing! I received a response to my problem immediately, and as we all know, that is not common in customer service these days. Not only that, but Marthy solved my issue, understanding my problem immediately without a lot of back and forth. Seriously, this is the company to purchase from! Their products are amazing, and they will help you when you need it and ensure that your problem is resolved.

I came to TrustPilot first to make sure this company was legitimate and they sure checked out! I initially ordered the cooling body pillow and then saw the deal on the cooling comforter and let me just say that both of them were definitely worth the investment. Especially the cooling comforter. I didn’t realize that I slept hot until I had this comforter. It’s made such a huge difference!

Quick efficient customer service. I have enjoyed my plufl immensely. I suffer from nosebleeds and I requested an additional cover they responded within hours and I happily placed my order. That’s why I gave them a five star review