WealthChartsReviews of wealthcharts.com

Response from WealthChartsApr 18, 2026

Thank you for sharing your feedback with us. We are sorry that you did not have a good first experience with WealthCharts. Figuring out how to use a new trading platform for the first time can be challenging. At WealthCharts, our goal is to equip traders of all experience levels with a powerful range of tools and indicators, while giving them the flexibility to fully customize the platform to fit their unique needs. To help traders get comfortable, we offer many different ways to connect with us and resources to learn how to use the platform. They include: 1) Live All-Day Support Room from Monday-Friday, 9am-5pm ET 2) Tour Guide or Welcome Series inside the platform 3) Email ([email protected]) and phone support (262-299-6200) 4) WealthChartsTV in both the mobile app and web platform where you can explore our tutorial videos 5) WealthCharts YouTube channel: https://www.youtube.com/@WealthChartsApp Also, right after your review was posted, we made several platform updates and also rolled out some new prop trading tools, including OmniProp. OmniProp allows prop traders to manage and trade multiple prop accounts across different prop firms at once in a single platform. No other prop trading platform does this and prop traders are loving it. And we believe you will too, along with our fast execution and amazing support team helping you every step of the way. In order to verify that you made contact with our support team, please send us an email or give us a call. We would like to follow up on your experience and see how we can make it better. Thank you! - The WealthCharts Family

Response from WealthChartsApr 15, 2026

Thank you for updating your review! We really appreciate you giving us the opportunity to make things right. We’re glad we were able to quickly identify the issue and help get everything resolved with your account. Your patience means a lot, and it’s great to hear you’re now enjoying the platform and all of its features. We’re continuously working to improve performance, reliability, and the overall experience, so your feedback is incredibly valuable. Thanks again! - The WealthCharts Team

Response from WealthChartsApr 15, 2026

Thank you for the great review! We’re glad to hear you’re enjoying the platform and finding it user-friendly with fast execution. We’re constantly working to improve and add value, so it means a lot to hear that you’re noticing those updates. We appreciate your support, Stefan! - The WealthCharts Team

Response from WealthChartsApr 15, 2026

Thank you for such a detailed and thoughtful review, Pamela. We truly appreciate you taking the time to share your experience! It’s great to hear how WealthCharts has streamlined your entire trading workflow, from scanning and analysis to execution and performance tracking. Our goal has always been to bring institutional-grade tools into one unified, customizable platform, so it’s incredibly rewarding to see that reflected in your day-to-day trading. We’re especially glad you’re finding value in the scanners, options tools, WealthTracker, and the continuous education and trader room. That combination of powerful tools and ongoing learning is exactly what we aim to deliver to help traders grow and stay consistent. Thank you again for your support and for being part of the WealthCharts family. We’re committed to continuing to innovate and support your success every step of the way! - The WealthCharts Team

Response from WealthChartsApr 18, 2026

Thank you for sharing your feedback with us. We are sorry that your first experience using WealthCharts for Apex Trader Funding prop trading didn’t meet your expectations. We understand that using a new platform for the first time can be frustrating if not provided the right help out the gate. The challenges that you faced are ones that we help prop traders overcome easily each day through various ways and resources. Being that we do not have your contact information, we cannot verify if you reached out to our great customer support team for assistance in December or not. We are hoping you did and were able to get more comfortable with the platform as well as customize it to fit your trading needs. For prop traders in your situation, we’ve listed below how you can reach out to us or learn more about the platform. 1) Live All-Day Support Room from Monday-Friday, 9am-5pm ET 2) Tour Guide or Welcome Series inside the platform 3) Email ([email protected]) and phone support (262-299-6200) 4) WealthChartsTV in both the mobile app and web platform where you can explore our tutorial videos 5) WealthCharts YouTube channel: https://www.youtube.com/@WealthChartsApp Please reach out to us if you are still prop trading on WealthCharts so we can make sure you are getting the best support possible and see if your experience has improved. We are standing by ready to help. - The WealthCharts Family

Response from WealthChartsApr 15, 2026

Thank you for the amazing feedback, Robert! We truly appreciate you highlighting both our customer service and training, both things we take a lot of pride in. You’re right that there’s a learning curve, but we’re committed to making sure every trader has the support and education they need to succeed. We’re glad you’re finding value in the exclusive indicators and the hands-on training as well. Thanks again for the review. As always, we’re here to support you every step of the way on your trading journey! - The WealthCharts Team

Response from WealthChartsApr 18, 2026

Thank you for your feedback. We are sorry to hear that after a long period of time, you were unable to figure out how to place a trade. We understand that was very frustrating for you at the time. Since we do not have your contact information, we are unable to see if you reached out to our support team for help. If you didn’t reach out or were not unaware of how our support team can help in situations like this, here are the ways and resources that we offer: 1) Live All-Day Support Room from Monday-Friday, 9am-5pm ET 2) Tour Guide or Welcome Series to learn more about the platform. 3) Email ([email protected]) and phone support (262-299-6200) 4) WealthChartsTV in both the mobile app and web platform where you can explore our tutorial videos. 5) WealthCharts YouTube channel: https://www.youtube.com/@WealthChartsApp We hope that you were able to get help from us and are back on WealthCharts trading. Please call or email us if you have any questions. Our amazing support team is standing by ready to help. Thank you! - The WealthCharts Family

Response from WealthChartsApr 18, 2026

Hi Magdalena, Thanks for your feedback. We really appreciate you taking the time to share it with us. We understand that learning a new trading platform can feel overwhelming at first and that is why we are always standing by to help. It looks like our wonderful support team did make contact with you in October to help resolve the issue you were having on the mobile app. With the updates that we’ve made since then, the mobile app is working as expected for Apex traders. We are also happy to announce that we’ve just released our new mobile app for an even better prop trading experience. Check it out and let us know how you like it. As always, take advantage of the many ways and resources that we can help you become more comfortable with both the mobile app and web platform. They include: 1) Live All-Day Support Room from Monday-Friday, 9am-5pm ET 2) Tour Guide or Welcome Series inside the platform 3) Email ([email protected]) and phone support (262-299-6200) 4) WealthChartsTV in both the mobile app and web platform where you can explore our tutorial videos. 5) WealthCharts YouTube channel: https://www.youtube.com/@WealthChartsApp Please reach out to us by email or phone when you can. We would love to know how your current prop trading experience is going with WealthCharts. Thank you, Magdalena!