WealthChartsReviews of wealthcharts.com

Response from WealthChartsApr 18, 2026

Hi Max K, Thank you for the thorough review. Your feedback is very important to us so we can continually improve the platform. At this time, continuous contracts are not tradable on WealthCharts, but it is something that is on our roadmap. Additionally, WealthCharts is growing fast and is in the process of integrating more prop firms and real-money brokers. Stay tuned for exciting announcements coming soon! Regarding your experience, we are sorry that the charts and trading features did not meet your standards. Learning a new platform can be a challenge at first. Luckily, WealthCharts has an industry-leading support team that assists traders of all types every day to get more comfortable with the platform. The ways that we support our traders include: 1) Live All-Day Support Room from Monday-Friday, 9am-5pm ET 2) Tour Guide or Welcome Series inside the platform. 3) Email ([email protected]) and phone support (262-299-6200) 4) WealthChartsTV in both the mobile app and web platform where you can explore our tutorial videos. 5) WealthCharts YouTube channel: https://www.youtube.com/@WealthChartsApp Please give us a call or email us so that we can talk about your experience on WealthCharts and record feedback for our stellar product team. We hope to talk to you soon, Max! - The WealthCharts Family

Response from WealthChartsApr 18, 2026

Thank you for sharing your feedback with us. We are sorry that you did not have a good first experience with WealthCharts. Figuring out how to use a new trading platform for the first time can be challenging. At WealthCharts, our goal is to equip traders of all experience levels with a powerful range of tools and indicators, while giving them the flexibility to fully customize the platform to fit their unique needs. To help traders get comfortable, we offer many different ways to connect with us and resources to learn how to use the platform. They include: 1) Live All-Day Support Room from Monday-Friday, 9am-5pm ET 2) Tour Guide or Welcome Series inside the platform 3) Email ([email protected]) and phone support (262-299-6200) 4) WealthChartsTV in both the mobile app and web platform where you can explore our tutorial videos 5) WealthCharts YouTube channel: https://www.youtube.com/@WealthChartsApp Also, right after your review was posted, we made several platform updates and also rolled out some new prop trading tools, including OmniProp. OmniProp allows prop traders to manage and trade multiple prop accounts across different prop firms at once in a single platform. No other prop trading platform does this and prop traders are loving it. And we believe you will too, along with our fast execution and amazing support team helping you every step of the way. In order to verify that you made contact with our support team, please send us an email or give us a call. We would like to follow up on your experience and see how we can make it better. Thank you! - The WealthCharts Family

Response from WealthChartsApr 18, 2026

Thank you for sharing your feedback with us. We are sorry that your first experience using WealthCharts for Apex Trader Funding prop trading didn’t meet your expectations. We understand that using a new platform for the first time can be frustrating if not provided the right help out the gate. The challenges that you faced are ones that we help prop traders overcome easily each day through various ways and resources. Being that we do not have your contact information, we cannot verify if you reached out to our great customer support team for assistance in December or not. We are hoping you did and were able to get more comfortable with the platform as well as customize it to fit your trading needs. For prop traders in your situation, we’ve listed below how you can reach out to us or learn more about the platform. 1) Live All-Day Support Room from Monday-Friday, 9am-5pm ET 2) Tour Guide or Welcome Series inside the platform 3) Email ([email protected]) and phone support (262-299-6200) 4) WealthChartsTV in both the mobile app and web platform where you can explore our tutorial videos 5) WealthCharts YouTube channel: https://www.youtube.com/@WealthChartsApp Please reach out to us if you are still prop trading on WealthCharts so we can make sure you are getting the best support possible and see if your experience has improved. We are standing by ready to help. - The WealthCharts Family

Response from WealthChartsApr 18, 2026

Thank you for your feedback. We are sorry to hear that after a long period of time, you were unable to figure out how to place a trade. We understand that was very frustrating for you at the time. Since we do not have your contact information, we are unable to see if you reached out to our support team for help. If you didn’t reach out or were not unaware of how our support team can help in situations like this, here are the ways and resources that we offer: 1) Live All-Day Support Room from Monday-Friday, 9am-5pm ET 2) Tour Guide or Welcome Series to learn more about the platform. 3) Email ([email protected]) and phone support (262-299-6200) 4) WealthChartsTV in both the mobile app and web platform where you can explore our tutorial videos. 5) WealthCharts YouTube channel: https://www.youtube.com/@WealthChartsApp We hope that you were able to get help from us and are back on WealthCharts trading. Please call or email us if you have any questions. Our amazing support team is standing by ready to help. Thank you! - The WealthCharts Family

Response from WealthChartsApr 18, 2026

Hi Magdalena, Thanks for your feedback. We really appreciate you taking the time to share it with us. We understand that learning a new trading platform can feel overwhelming at first and that is why we are always standing by to help. It looks like our wonderful support team did make contact with you in October to help resolve the issue you were having on the mobile app. With the updates that we’ve made since then, the mobile app is working as expected for Apex traders. We are also happy to announce that we’ve just released our new mobile app for an even better prop trading experience. Check it out and let us know how you like it. As always, take advantage of the many ways and resources that we can help you become more comfortable with both the mobile app and web platform. They include: 1) Live All-Day Support Room from Monday-Friday, 9am-5pm ET 2) Tour Guide or Welcome Series inside the platform 3) Email ([email protected]) and phone support (262-299-6200) 4) WealthChartsTV in both the mobile app and web platform where you can explore our tutorial videos. 5) WealthCharts YouTube channel: https://www.youtube.com/@WealthChartsApp Please reach out to us by email or phone when you can. We would love to know how your current prop trading experience is going with WealthCharts. Thank you, Magdalena!

Response from WealthChartsApr 18, 2026

Thank you for your feedback. We truly appreciate you taking the time to share your experience. Since your review in October, WealthCharts has been greatly improved based on feedback like yours. Our traders are loving the faster execution, reliability and better performance compared to other trading platforms out there. We were even named Best Prop Trading Platform by Benzinga in November 2025. If you have not tried WealthCharts since your review, we think giving us a second chance would be worth it. As with all things new, there can be a learning curve which is why WealthCharts has many resources to help new prop traders to the platform get comfortable with the platform. They include: 1) Live All-Day Support Room from Monday-Friday, 9am-5pm ET 2) Tour Guide or Welcome Series to learn more about the platform. 3) Email ([email protected]) and phone support (262-299-6200) 4) WealthChartsTV in both the mobile app and web platform where you can explore our tutorial videos. 5) WealthCharts YouTube channel: https://www.youtube.com/@WealthChartsApp Please send us an email or give us a call when you get a chance. We would love to connect with you about your trading experience in WealthCharts. Thank you! - The WealthCharts Family

Response from WealthChartsApr 18, 2026

Thank you for your feedback. We are sorry that your experience did not meet your expectations. However, since your review, we have made significant updates to the platform. Executions are faster, stability has greatly improved, and we've added more tools. On top of that, we still have our amazing support team and resources. If you are still trading on WealthCharts, we suggest using the following resources to help you navigate the platform better and customize your layout. 1) Live All-Day Support Room from Monday-Friday, 9am-5pm ET 2) Tour Guide or Welcome Series to learn more about the platform. 3) Email ([email protected]) and phone support (262-299-6200) 4) WealthChartsTV in both the mobile app and web platform where you can explore our tutorial videos. 5) WealthCharts YouTube channel: https://www.youtube.com/@WealthChartsApp If you are still trading on WealthCharts, please give us a call or send us an email when you can. We would love to connect with you about your experience. Thank you! - The WealthCharts Family