Western DigitalReviews of wd.com

Complete trash. Lost all data. Continuous problems. Buyer beware

Solo hay que ver que el 89% de las opiniones son de 1 estrella para comprender qué es LA PEOR en lo que respecta discos duros. Los famosos caviar green con el defecto de aparcado de cabezal y ojo! Si lo querías reclamar en garantía perdías la posibilidad de recuperar datos….negocio redondo. JAMÁS VOLVERÉ A COMPRAR NADA DE ESTOS ESTAFADORES.

The worst customer support ever! I bought an external hard drive that became faulty a few weeks later, not spinning up and grinding against the case etc Raised a warranty claim and sent it back for a replacement…. now three weeks later and still waiting for the replacement to be dispatched. Contacting customer support results in the generic response that this has been escalated in their internal team. So I just have to keep waiting. Awful.

Ein Problem ist mit einem Produkt aufgetaucht, für die Lösung muss ich den Kundendienst bezahlen damit dieser mir für fehlerhafte Ware weiterhilft.

ware kommt nicht antwort kommt nicht versand nach einer woche immer noch nicht eindruck und verhalten: wie in Betrugsfällen finger weg!!!!

Dopo neanche un mese il WD RED PRO 4Tb è morto, cigliegina sulla torta sto ancora aspettando la fattura di acquisto dal venditore (Digitalstore24). Da dimenticare Wertern Digital e Digitalstore24

Ordered a 10TB WD hard drive from the official website, I was repeatedly given the error that my debit card number was invalid until I switched to an alternative browser (MS Edge). Using MS Edge did not show a confirmation upon making payment for the item. Card was immediately charged for $219 and I received an email saying I had ordered "0 quantity". A subsequent email stated that they had automatically cancelled my order, but they did not refund me. After calling Customer Support, I was met by an agent who did not speak English very well or even understand the issue at hand. After ten minutes of back-and-forth, I was told that the order number I had provided simply did not exist. I was forced to contact my bank to reverse the charge. I can not in good faith recommend purchasing from Western Digital to anyone, no matter how appealing the prices may be.

The Project 2 in 24 tb configuration, completely failed in 40 days, leading to a catastrophic loss of 7tb of invaluable data. Western digital support has taken over 1 month to ship a replacment.At the time of this review i am still waiting for an update., this is the worse experience i have ever had with a hardrive of any brand, capacity or model. A total unprofessional device, support team brand and product. Avoid!!!