Western DigitalReviews of wd.com

Nagelneue Festplatte direkt von WD erhalten. Tausende defekter Sektoren von Beginn an. Der RMA Prozess gestaltet sich als eigene Wissenschaft. Mehrmalige Erfassung der gleichen Daten, die Erklärungsanleitung passt vorne und hinten nicht. Qualität? Fehlanzeige, die reinste Katastrophe. Wieso fällt eine solche defekte Festplatte nicht auf - anscheinend wird man hier als Endlager für alte Hardware missbraucht. Support antwortet erst nach Tagen mit Kauderwelsch und banalen Textbausteinen. Nie wieder werde ich bei WD direkt bestellen

Non saprei da dove cominciare, esperienza in assistenza pessima da tutti i punti di vista, ho inviato 2 hard disk da 10 e 16 TB che hanno smesso di funzionare da un giorno all'altro, entrambi in garanzia. Inviati a luglio, mesi di silenzio (dove ho ricevuto solo risposte di circostanza, rimandando di settimana in settimana) mi era stato detto che avrebbero inviato un modello diverso, perché quello inviato non era disponibile, ma dopo 4 mesi dall'invio improvvisamente entrambi gli hard disk presentavano danni sulla scheda. Hard disk sempre tenuti all'interno del case, inoltre il 16tb gold era nuovissimo, un anno di vita pagato oltre 500€. Dopo questa esperienza non posso che sconsigliarne l'acquisto a chiunque, personalmente non comprerò mai più WD.

Slechtste ervaring ooit. SSD aanbieding gekocht. Bestelling geannuleerd door WD. Ticket ingediend, medewerker noemt per ongeluk verkeerd bedrag. Ik akkoord, weer geannuleerd. Oplossing gevraagd, is er niet. Ze kunnen nog een hoop leren van bv NZXT, Fractal of Corsair.

I purchased a WD1000EFAX HDD brand new and WD would not honour the warranty. I provided a purchase receipt (The drive was purchased brand new/unopened on eBay). Initially, they procrastinated over honouring the warranty, then said they were passing it to their support team, then said no to the warranty, because the drive was purchased on eBay. I stated the drive was purchased on ebay and provided a receipt. Total waste of time.

Tried to buy an external drive on their site. Had 2 attempts trying to pay with Amex. It would appear on the payment page my payment had finally been accepted but I’ve not had any email or text to say if they are processing the order or when or if I might expect the drive. The Amex points I used have been debited to my Amex account so I’m totally in the dark. I really should have read the reviews here first.

I wish to read all reviews before I bought anything from this company. I wish to give minus 10. Never got my product.

I have been trying to buy an external HD for the last two days from their web site. Firstly it requires you to sign up so you can get spammed, but also it comes up with differing prices from what you click on in some weird mystery pattern. And it is incredibly slow and you cant even contact them as that seems to require every bit of personal info bar a blood group. I have given up trying.

They sold me a busted 4tb P10 game drive. It disconnects by itself constantly when you are trying to use it and when you are copying stuff. I raised this issue to me and they said they couldnt refund me, they could only replace the drive. The drive is incredibly slow and doesn't reach the advertised speeds, so I did not want a replacement. However, since it was my only option, I moved forward with the replacement request under warranty. They never got back to me with the details to mail the defective drive back to them. Months later I'm still stuck with a broken drive. They are straight up con artists and you should avoid at all costs. scum of the earth.