Western DigitalReviews of wd.com

Kaufen sie niemals Western Digital USB-3 Elements 2,5 Festplatte nach ende garantie 2 meine Western Digital USB-3 Elements 2,5 Festplatte 750GB un 1,5 TB war kaput

After a drive failed on me with important data on it, I cannot reccomend WD as a product. Thier service is shambolic to the point where they are uncaring, and just want your money. I once put all my eggs in to WD, no more! Customer service is worse than shambolic! It does not exist at all. Just prefer to call customers liars and make u excuses why they wont help with something that they are resonsible for.

Simply the worst service we have ever experienced ... The Sandisk Extreme 4TB X 2 both failed under warranty 40 days out the box, We returned them with a RMA and both were signed for and now they can't find them. Had we not called they would have not even known they had been returned. We have called 4 times and now they are looking for the drives... no communication at all ....only one sided communication.... not one call or email from WD. They said 7-10 days its approaching a month and still no drives. The warranty service return lookup service on the website says.... No Warranty Replacement Found. Highly Disappointed

This is probably one of the worse companies I have ever dealt with. I submitted an RMA for a defective hard drive that was accepted and approved, but I still have not received a replacement, just a lot of time wasted chasing and being rewarded with robotic automatic responses. I will in future avoid buying a drive or any product from a company that appears to not respect the need to provide a good service to their customers. Just avoid and look elsewhere!

UPS dropped off my package to a different address and I disputed it with ups and western digital , there customer service is awful they could care less about there customers I’ll never purchase anything from them ever again

Bought a new western digital blue 2tb hard drive drive ( 2 years ago almost to the day), I got about 1 to 1.5 years usage out of it (not many files on it) and it has died and no longer works. I put it to one side and when I got the opportunity to test it on another computer I did and yet same result. Nothing, no sound of the drive. It's dead. I have tried to claim warranty in Australia but they have refused saying my warranty has expired 1 year after my purchase. If you buy western digital just know they don't really have warranties anymore and you will have to threaten or engage in a legal way to attempt for a resolution to your problem. Stay clear from western digital hard drives. Western digital hard drives have less of a shelf life than my can of peas I have in my cupboard.

Seit Wochen läuft nichts mehr flüssig zwischen meiner WD MyCloud und z.B. meinem LG Smart TV. Man bekommt immer nur irgendwelche Anleitungen um dies und das einzustellen. Hierzu sollte man am besten IT studiert haben.

Leider kann ich keine null Sterne vergeben. drei Tage habe ich nun versucht den Support zu erreichen, sowohl über Telefon, Mail und Amazon Produktsupport. Ergebnis: keinerlei Reaktion !!!!!!!!!! Support Telefon Hotline hat eine Schleife - nach ca. 2 Minuten wird man wieder auf Beginn geschaltet. Eine erbärmliche "Leistung" für diesen Konzern.