Ken H.
My Cloud EX2 Ultra Nas Drive
RE:-My Cloud EX2 Ultra Nas Drive Quote from WD's web site "Access from Anywhere Save, access and stream your content anywhere you have an internet connection with the My Cloud mobile app or MyCloud.com web access" This statement is misleading content can only be streamed remotely from a mobile device and not a Pc or Laptop. I spent days trying to set the device up with numerous calls to technical support all with different issues. They were always very polite and helpful but occasionally their foreign accent was difficult to understand . The international free phone number given wasn't free from my Tesco mobile phone but when requested they phoned me back. All in all a very stressfull unsatisfactory experience. All credit to Maplins they gave me a complete refund.