Wayside GardensReviews of waysidegardens.com

Response from Wayside GardensJun 29, 2018

Dear Stefan We are very sorry to hear that you have had a negative experience with our company. After reviewing your order we are happy to see that your refund was processed on 6/26. We sincerely apologize for any inconvenience we may have caused you. Thank you for taking time to participate in our review. Your input is very important to us and will assist us in our ongoing efforts to provide better products and services to all our customers.

Response from Wayside GardensJun 29, 2018

Dear Diane We are very sorry to hear that you have had a negative experience with our company. We are committed to working closely with customers to resolve any service issues and will continue to focus our efforts on creating a positive experience. If you would please give us a call at 1-800-845-1124 and mention to the customer service representative that you are a Trust Pilot customer, we would be happy to review your order to see if there is anything more we can do to assist in this matter.

Response from Wayside GardensJun 29, 2018

Dear customer We are extremely sorry to hear about this, and even more sorry to disappoint a customer. Thank you for taking time to participate in our review. We appreciate your feedback and use it to continually improve and to create a positive experience for all our customers.

Response from Wayside GardensJun 29, 2018

Dear Bonnie Firstly, we would like to offer our sincerest apologies for any inconvenience we may have caused you. All of our products do come with a guarantee which varies depending on what the items are. If you have any issues with your plants you may contact us at 1-800-845-1124 and a customer service representative will be happy to assist you.

Response from Wayside GardensJun 29, 2018

Dear Joann We are very sorry to hear that you have had a negative experience with our company. We are committed to working closely with customers to resolve any service issues and will continue to focus our efforts on creating a positive experience. If you would please give us a call at 1-800-845-1124 and mention to the customer service representative that you are a Trust Pilot customer, we would be happy to review your order to see if there is anything more we can do to assist in this matter.

Response from Wayside GardensJun 29, 2018

Dear Julia Firstly, we would like to offer our sincerest apologies for any inconvenience we may have caused you. All of our items do come with a guarantee which varies depending on what the items are. If you have any issues with your plants you may contact us at 1-800-845-1124 and a customer service representative will be happy to check the guarantee on your items and assist and any way we can.

Response from Wayside GardensJun 29, 2018

Dear Suzanne Thank you for participating in our review and providing specific feedback. We apologize for any inconvenience this may have caused. Your feedback is important and helps us to ensure the best possible customer experience. If you have any questions or issues regarding your order, please contact us at 1-800-845-1124 and a customer service representative will be happy to assist you!

Response from Wayside GardensJun 29, 2018

Dear Kathryn, We are very sorry to hear that you have had a negative experience with our company. We are committed to working closely with customers to resolve any service issues and will continue to focus our efforts on creating a positive experience. If you would please give us a call at 1-800-845-1124 and mention to the customer service representative that you are a Trust Pilot customer, we would be happy to review your order to see if there is anything more we can do to assist in this matter.