Greg M.
Packaging Concerns
High quality plants. The only issue that I have had with Wayside has been related to packaging. On a recent shipment, the main stem on a Japanese maple was bent over and broken when I opened the box. It was not a carrier issue as the box arrived in good shape and the contents had not shifted. Whoever packed the tree could have used a larger box but chose a box that required bending the stem 180 degrees back upon itself which broke the stem. This would have been evident before the box was sealed. The plant has survived; however, the form has been altered in a way that I did not desire. As a result, I have been hesitant to order trees, especially Japanese maples from Wayside.

