Wayside GardensReviews of waysidegardens.com

The plants arrived every which way but upright! For the amount of money I paid, I am extremely disappointed in the size and the condition of the plants. I will never order from them again.

My Wayside Gardens order was the worst experience! I ordered 3 plants, at a high price but I wanted that particular Hydrangea, so I was willing to pay. The box arrived with 2 plants and a packing list that had 3 listed and a big pencil check as if the shipment had 3 indeed. There were 2. I have e mailed them 4 times, and sent a certified return receipt letter. They have never responded. I would NEVER order from them again. I should have read the reviews first. They knew exactly what they did, and what a terrible way to conduct business.

DO NOT ORDER ANYTHING FROM THEM!!! I ordered six plants (Clethra 'Ruby Spice') $24 dlls each and only got four. The plants look like a tree branch instead of a plant. I contact them via email and requested a refund for the plants that i never received i still have not gotten a response. I also submitted a review in their site on the plant and this was never published.

I have ordered from other mail order garden supply stores and this was absolutely the worst experience. Plant packaged poorly, 3 arrived dead, one badly broken and with mildew. Another died during the summer. Out of 10 plants ordered, only a Hibiscus Purple Pillar seems to be doing okay. When I called to request replacement or refund, they were very uncooperative and pretended not to understand what I was requesting. This spring will tell whether any of their plants survived our relatively mild winter here in the Chicago area. Awful product, horrible customer service. Never again. Stay away.

I ordered plants with request to send in spring arrival shipping also says apprropriate shippibg according to zone thry artived today in zone 4, we are having 20* temps st night already, oct 28 i called WG and customer rep said id have to pay return shipping and 20% restocking fee told her Id never shop WG again they cant even check temp and zones appropriate shippi g zones!!! so I am forced to plant these plants, which will die no thanks!!! no more ordering from WG

I ordered a couple perennials last summer, to be delivered in September. They were jammed in a box with bent stems and started dying within three days, couldn't revive them. Called Wayside for replacements, but they had none, instead gave me a credit. They can't say whether these plants will ship in the spring, so I may have to wait a whole year to order them again. If they come dead as well, I'm out of luck - have to wait another year. In the meantime, they did not refund my $15 shipping charge, so If I want to go through this ordeal again next year I'm taking another $15 chance that I'll get living plants. I don't like this way of doing business - either a company stands behind their products or they don't. Wayside doesn't. Be careful before placing an order, know the pitfalls of dealing with them on such a one-sided agreement.

Last summer Wayside Gardens had a special for peonies, and I ordered three for the amount of $74.61. They said the peonies would be shipped at my region's planting time which was early September. When Sept. 29 arrived, and no peonies had been shipped. I sent an email to their customer service department asking for a status on my order. I received a confirmation that they received my email, but as of October 6 I have received no response. Winter comes early here in Colorado and when (if ) the peonies ever arrive it will probably be snowing here. I will never order from them again. Inexcusable!

DO NOT USE THEM. Ordered,took too long to receive items-REFUSED delivery and 7 weeks later STILL have not received refund. NO REFUND, no plants and they could care less. AWFUL AWFUL customer service. DO NOT USE THEM.