Olga S.
That's it,not good at all
That's it,not good at all
Response from Wayside GardensNov 12, 2017
Dear Olga, Your feedback is important and helps us to ensure the best possible customer experience. Thank you for participating in our survey.

Wayside Gardens is America's finest source of high quality and rare perennial plants, bulbs, trees, shrubs, roses, and vines.
Wayside Gardens (waysidegardens.com) has 760 customer reviews on Five Star Index, with an average rating of 3.5 out of 5.
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Showing 180 reviews with 1 star · Clear filters
Olga S.
That's it,not good at all
Response from Wayside GardensNov 12, 2017
Dear Olga, Your feedback is important and helps us to ensure the best possible customer experience. Thank you for participating in our survey.
Northern AZ G.
Inferior product and terrible warranty. Purchased 2 rose plants and a Little Cado Avocado tree. Total price $107.85. Only 1 rose bush ($24.95) has survived and it is puny. Local nursery has far healthier rose bushes for less than $10. Really purchased for the Avocado tree; but it wasn't healthy. Tried everything to keep it going; but it died 2 days after warranty lapsed. No care or planting instructions included with plants. Will NOT buy anything from Wayside Gardens again.
Response from Wayside GardensNov 12, 2017
Dear Northern AZ Gardner, Your input is very important to us and will assist us in our ongoing efforts to provide better products and services to all our customers. In reviewing your products, Avocado is not recommended for your growing zone. Thank you for taking time to participate in our survey.
Georgene G.
Plants were unacceptable for $300. Most of them died and I was refused a refund. Will never spend another dime at your store.
Response from Wayside GardensNov 12, 2017
Dear Georgene, Your feedback is important and helps us to ensure the best possible customer experience. Thank you for participating in our survey. In certain instances, we do request photos of 3 or more plants for quality control purposes.
Martha R.
Product was not as advertised. Have tried to unsubscribe as a result and continue to receive unsolicited emails.
Response from Wayside GardensNov 12, 2017
Dear Martha, Thank you for taking the time to complete our survey! We want to continually improve, so the information you have provided is greatly appreciated and helpful.
Darryl
Prices are too high, the plants are too small, and half don't survive and customer survive has too many restrictions and hassles for replacement. I've spent a lot of money and too many plants die or don't reform well. I get better plants at my local nursery for less money no hassle returns and no high shipping cost..
Response from Wayside GardensNov 12, 2017
Dear Darryl, We are very appreciative of the time you have taken to assist in our survey, and commit to using the information gained to implement improvements where needed.
Rhode Island N.
I ordered a large number of plants for the spring of 2017. They were shipped very early and I planted them as directed. About a week and a half later there was a severe cold spell and all but one plant died. They were blackened and frozen into the ground. When I called to request replacements per the guarantee, I was told I needed to wait several more weeks to see if the plants would come back to life (of course they did not); I was asked if I had treated them in advance with epsom salts (something I had never heard to do) and most amazingly of all, I was asked whether I KNEW in advance that the cold spell that came ten or more days later would be coming? I am DONE with Wayside Gardens. I have not placed another order, nor do I intend to.
Response from Wayside GardensNov 12, 2017
Dear Nancy, Thank you for taking the time to complete our survey! We want to continually improve, so the information you have provided is greatly appreciated and helpful
Keith B.
Very poor quality.
Response from Wayside GardensNov 12, 2017
Dear Keith, Your input is very important to us and will assist us in our ongoing efforts to provide better products and services to all our customers.
Karen
Many plants I receive are either dead Or close to dying. To get a refund or Exchange is very difficult. Last time I had to take pictures and submit them. Ridiculous
Response from Wayside GardensNov 12, 2017
Dear Karen, We are sorry to learn that your plants arrived not as expected. With 3 or more plants, photos are required for quality purposes. Thank you for participating in our survey and providing specific feedback. This will help us, as we strive to create the best possible customer experience.