Wayside GardensReviews of waysidegardens.com

Response from Wayside GardensJul 17, 2018

Dear Beverly, We are extremely sorry to hear about this, and even more sorry to disappoint a customer. We are committed to working closely with customers to resolve any service issues and will continue to focus our efforts on creating a positive experience. Please contact our customer service department at 800-845-1124 so we can get this issue taken care of for you!

Response from Wayside GardensJul 17, 2018

Dear Hedy, We are sorry to learn that some of your plants arrived unsatisfactory. In reviewing your order it appears that a refund was issued to you. If you have any further questions or concerns regarding your order please contact us a 800-845-1124.

Response from Wayside GardensJun 30, 2018

Dear customer, We are very sorry to hear that you have had a negative experience with our company. We are committed to working closely with customers to resolve any service issues and will continue to focus our efforts on creating a positive experience. If you would please give us a call at 1-800-845-1124 and mention to the customer service representative that you are a Trust Pilot customer, we would be happy to review your order to see if there is anything more we can do to assist in this matter.

Response from Wayside GardensJun 30, 2018

Dear A.G. We are very sorry to hear that you have had a negative experience with our company. We are committed to working closely with customers to resolve any service issues and will continue to focus our efforts on creating a positive experience. If you would please give us a call at 1-800-845-1124 and mention to the customer service representative that you are a Trust Pilot customer, we would be happy to review your order to see if there is anything more we can do to assist in this matter.

Response from Wayside GardensJun 30, 2018

Dear Stan Thank you for taking time to participate in our review. We appreciate your feedback and use it to continually improve and to create a positive experience for all our customers. Your input is very important to us and will assist us in our ongoing efforts to provide better products and services to all our customers.

Response from Wayside GardensJun 30, 2018

Dear Mike We are very sorry to hear that you have had a negative experience with our company. We want to thank you for taking the time to complete our review! We want to continually improve, so the information you have provided is greatly appreciated and helpful. Thank you for taking time to participate in our review. We appreciate your feedback and use it to continually improve and to create a positive experience for all our customers.

Response from Wayside GardensJun 30, 2018

Dear Christine We are very sorry to hear that you have had a negative experience with our company. We are working diligently to improve our communications systems with our customers. Your feedback is important and helps us to ensure the best possible customer experience. Thank you for participating in our review.

Response from Wayside GardensJun 30, 2018

Dear customer We are very sorry to hear that you have had a negative experience with our company. We are committed to working closely with customers to resolve any service issues and will continue to focus our efforts on creating a positive experience. Your input is very important to us and will assist us in our ongoing efforts to provide better products and services to all our customers. Thank you for participating in our review.