Wayside GardensWayside Gardens is America's finest source of high quality and rare perennial plants, bulbs, trees, shrubs, roses, and vines.
Wayside Gardens (waysidegardens.com) has 760 customer reviews on Five Star Index, with an average rating of 3.5 out of 5.
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Claim this listingHome & Garden Services · Spartanburg, South Carolina
Excellent
Home & Garden Services · Beaufort, South Carolina
Excellent
Home & Garden Services · Fairforest, South Carolina
Great
Home & Garden Services · Bloomington, Indiana
Excellent
Showing 180 reviews with 1 star · Clear filters
Maggie M.
I have had this plan before so know about the planting needs. I put it in in early spring in a well drained, sunny area. By July, they had not grown more that a few inches and by August had died.
Response from Wayside GardensNov 13, 2017
Dear Maggie, Your feedback is important and helps us to ensure the best possible customer experience. Thank you for participating in our survey.
Cindy
ordered several perennial flowering plants. i should have been tipped off by the condition they arrived in...soaking wet beyond belief, tipped all on each other in the box. i though i'd give them a try anyway, planted them, watered, tended with tlc, and they were all dead within a week. i should have contacted the company, but i just didn't want to be bothered. lesson learned!
Response from Wayside GardensNov 12, 2017
Dear Cindy We are very sorry to hear that you have had a negative experience. Your input is very important to us and will assist us in our ongoing efforts to provide better products and services to all our customers.
Terry K.
I purchased 2 tri-color beech trees. I watered and used Miracle-Gro. Both died shortly outside of the 3 month warranty period.
Response from Wayside GardensNov 12, 2017
Dear Terry, Thank you for participating in our survey and providing specific feedback. Your input is very important to us and will assist us in our ongoing efforts to provide better products and services to all our customers.
Bonnie F.
I called twice about a order, both times requested a follow up call from supervisor, was assured someone would call back, nothing, Noone ever called back very poor service
Response from Wayside GardensNov 12, 2017
Dear Bonnie, We are very appreciative of the time you have taken to assist in our survey, and commit to using the information gained to implement improvements where needed.
Tonya B.
I purchased a fountain insert. It worked one day and I threw it away. Piece of junk
Response from Wayside GardensNov 12, 2017
Dear Tonya, Thank you for taking time to participate in our survey. In reviewing your order, we are unable to locate one with a fountain insert. If you would like to contact us at 800-845-1124, we will be happy to speak with you regarding this.
Kris B.
I had a poor customer service experience when my CC expired before the shipping date. My flowers arrived wilted and dead.
Response from Wayside GardensNov 12, 2017
Dear Kris, We are very sorry to hear that you have had a negative experience. Your input is very important to us and will assist us in our ongoing efforts to provide better products and services to all our customers.
Kris B.
I had a terrible experience. If customer service had done some follow-up on the order I could have asked that the half dead, wilted Hollyhocks I received be exchanged or refunded. I also had issues with customer service when my CC expired before the shipping date. I had such a bad experience that I now just throw out your catalog without looking at it. You can remove me from your mailing list due to poor customer service and a product that I was dissatisfied with. Thank you- Kris Boulter
Response from Wayside GardensNov 12, 2017
Dear Kris, We are very sorry to hear that you have had a negative experience. Your input is very important to us and will assist us in our ongoing efforts to provide better products and services to all our customers.
Sandra
The plants were dead when I got them and I let Wayside Gardens know but I never heard anything from them. I would never buy again.
Response from Wayside GardensNov 12, 2017
Dear Sandra, Your input is very important to us and will assist us in our ongoing efforts to provide better products and services to all our customers.